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dual monitors fail

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Meiyou View Drop Down
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    Posted: 23 Feb 2018 at 12:00pm
I installed the A320M-HDV with A8-9600 apu.
However only one monitor is recognized by the system in WIN10 64bit.
Either the DVI-D or the D-Sub work individually however not together and the system won't detect the second monitor. 
How can I enable the dual monitor set up?

Thanks!

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ASRock_TSD View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 23 Feb 2018 at 12:22pm
Dear Meiyou,

Greetings, this is ASRock TSD.


According to your question, we install the same A8-9600 CPU to verify the Dual monitor display.
 
Please refer to our test result; we can configure a dual monitor system with A320M-HDV successfully.
 
There is no further option should be adjusted under BIOS setup, just make sure the VGA driver has been installed properly.




If the symptom stills the same, we provide some suggestions for verifying:
 
1. Please enter to the BIOS setup and then load BIOS default via [F9] Key.
2. Uninstall the VGA driver and reinstall it as below to verify.
3. Connect one monitor by turns to check if both monitors are functional.
4. If possible, please install other monitors to verify.


Thanks!

All the best,
ASRock TSD

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msilva View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote msilva Quote  Post ReplyReply Direct Link To This Post Posted: 23 Oct 2020 at 10:43pm
Does this apply to A320M-HD as well?
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muyyez View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote muyyez Quote  Post ReplyReply Direct Link To This Post Posted: 24 Jun 2021 at 2:53pm
Can i get the website link for vga driver download. The link you share is not acessable. Thank you
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