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Problems of connecting USB device

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Zantetsuken View Drop Down
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Joined: 11 Nov 2017
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    Posted: 12 Mar 2018 at 12:23pm
Hello,
I Can't install Windows7 64bit because when running the OS installation stops working keyboard and mouse. 
Is there any method to install Win7 on my AB350M-HDV board?

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ASRock_TSD View Drop Down
ASRock_Official
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 12 Mar 2018 at 12:31pm
Dear Zantetsuken,

Greetings, this is ASRock TSD.


As AMD didn't official support Windows 7 on AM4 platform, so it is normal behavior that the USB ports won't work under Win7 environment.
 
However, we still provide the Win7 USB Patcher Utility for packing the driver into installation media. 

Win7 USB Patcher:
Guide:


Thanks!

All the best,
ASRock TSD

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