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Sound problems

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Yannoss View Drop Down
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Joined: 11 Nov 2017
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    Posted: 24 Apr 2018 at 11:22am
Greetings, 

After installing all the necessary win10 drivers for ASrock AB350M Pro4 I cannot get the sound to work using the back or the front audio panel.
I tried install my speakers to another device and they are working correctly.

Please assist me with this matter. 

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ASRock_TSD View Drop Down
ASRock_Official
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Joined: 20 Mar 2015
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 24 Apr 2018 at 11:53am
Dear Yannoss,

Greetings, this is ASRock TSD.


According to your question, we provide some suggestions for verifying:

1. Please enter to the BIOS setup and then press [F9] to load BIOS default setting to verify.

2. Please re-install Realtek high definition audio driver ver:8308 from the link below for Win 10-64bit OS to verify.

3. If possible, please install other audio devices to verify.

4. Please follow the user manual chapter 1.4 from the link below to configure to verify.


Thanks!

All the best,
ASRock TSD



Edited by ASRock_TSD - 24 Apr 2018 at 11:54am
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