Intel Motherboards - Z370 Pro4 with Windows 7 problem

Print Page | Close Window

Z370 Pro4 with Windows 7 problem

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=10022
Printed Date: 05 Aug 2025 at 6:49am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Z370 Pro4 with Windows 7 problem

Posted By: Rafx
Subject: Z370 Pro4 with Windows 7 problem
Date Posted: 28 Oct 2018 at 9:01am

Hi,

I'm trying to install Windows 7, while installation mouse and keyboard are working, but when computer restarts and I must provide username keyboard and mouse are not working. I tried different options in bios with no luck. Please help, any suggestion will be much welcome.

Replies:

Posted By: Xaltar
Date Posted: 28 Oct 2018 at 5:00pm

Unfortunately Windows 7 is not officially supported on 300 series boards. This comes from intel and AMD (AM4 in the case of AMD), board partners have no say in the matter.

That said, there may be workarounds and hacks to make it work. Your best bet is to Google a tutorial/video on how to do it. On the few occasions I have done so I have set up the OS on an older machine then moved the drive to the new machine after installing USB 3.xx drivers. It's tricky and requires a system that uses similar (compatible) drivers. Not a viable method for most.

-------------

Posted By: Rafx
Date Posted: 29 Oct 2018 at 2:09am

I see so I must go for Windows 10 then. Ok, no other option for me. Thank you for the answer.

Posted By: RLGL
Date Posted: 30 Oct 2018 at 9:42pm

From the Asus forum, the post: https://rog.asus.com/forum/newreply.php?do=newreply&p=741054

the text:

chispy;741054 wrote:

Hi there Menthol and everyone else , thank you for trying to help and your input , i manage to get windows 7 x64bit correctly installed and fully working on my Asus Maximus XI Hero Z390 , it's a painful slow process but it works 100% for me. You will need a pci-e to usb expansion card with at least 2 usb ports , a native PS2 mouse and a native PS2 keyboard. You will need to use some software to do this = ASUS EZ Installer ( download from the Asus Strix Z370 support page ) - https://www.asus.com/Motherboards/ROG-STRIX-Z370-F-GAMING/HelpDesk_Download/" rel="nofollow - https://www.asus.com/Motherboards/ROG-STRIX-Z370-F-GAMING/HelpDesk_Download/ , Gigabyte Windows USB Installation Tool ( download from the Gigabyte Aorus Ultra gaming Z370 support page ) - https://www.gigabyte.com/Motherboard/Z370-AORUS-ULTRA-GAMING-20-OP-rev-10#support-dl-utility" rel="nofollow - https://www.gigabyte.com/Motherboard/Z370-AORUS-ULTRA-GAMING-20-OP-rev-10#support-dl-utility follow the instructions on this video - https://www.youtube.com/watch%3cv=APcboOpP4TY" rel="nofollow - https://www.youtube.com/watch?v=APcboOpP4TY and this https://www.youtube.com/watch%3ctime_continue=385&v=8VTC4k6SLWY" rel="nofollow - https://www.youtube.com/watch?time_continue=385&v=8VTC4k6SLWY . A windows 7 x64bit usb installation flash drive , Rufus. ** Follow the videos and also you need to inject those asus drivers , eg. you need to use both utilities Gigabyte and Asus to inject all the drivers to be able to install windows 7.

After you finally install windows 7 , install the drivers for your pci-e to usb expansion card with your PS2 mouse from other HD OS installation and that's it :) a fully working windows 7 x64bit , now you can use those 2 usb ports to use your usb keyboard and usb mouse * Go rip some benchmarks on windows 7 for hwbot :) , remember to save yourself an image with acronis or other software for re-installation if you ever need to re-install windows 7 again. , back up OS save image.

Important note * The usb ports of the Z390 motherboards do not have windows 7 support eg. No drivers exist for windows 7 , only windows 10 as this is a brand new chipset with all the usb included on that new intel Z390 chipset , blame microsoft and Intel for this end of support of windows 7.

https://imgur.com/POUxZWE" rel="nofollow - https://imgur.com/POUxZWE

-------------
Asrock Z370 Gaming K6,Intel i7 8700K,
Asrock x570 Taichi

Posted By: Glenn
Date Posted: 16 Mar 2019 at 10:30pm

You can install Windows 7 with full USB3 support very easily on the Z370 Pro4.

Just enable PS2 emulation mode in the bios before you start the Windows 7 install, and you will have complete USB mouse and keyboard functionality throughout the install process.

I am currently running Windows 7 Ultimate x64 on my Z370 Pro4 without issue.

Posted By: Avairion
Date Posted: 23 Mar 2019 at 11:36pm

This has activated my keyboard and mouse. Yay! Thanks.

However the USB still does not work for the thumb drive (which is the install disk). It is still "looking for drivers", which I'm 99% sure is due to the fact all the ports are USB 3. How did you get around that. Use a DVD?

Thanks.

Posted By: badbri
Date Posted: 07 Apr 2019 at 12:03am

Yes, burn the usb 3 drivers to a DVD. Here are links to all Win 7 64bit drivers for z370 here:

Intel Chipset v10.1.17541.8066 (.exe dated 1/10/2018)
ftp://asrock.cn/Drivers/Intel/INF/INF(v10.1.17541.8066).zip
Note: the contents is about same as 10.1.17479.8054 except for a few differant descriptions, mainly of the PCIe 16x

Intel SATA: full package Intel Rapid Storage: 15.8.1.1007* note requires .Net Frameworks 4.5+
https://downloadcenter.intel.com/download/27442/
driver only:
http://dlcdnet.asus.com/pub/ASUS/mb/05SATA/RST_15.8.1.1007_20170913_WHQL.zip
download and extract, driver only is in Driver folder

Intel SATA: full package Intel Rapid Storage: 15.9.0.1015* note requires .Net Frameworks 4.5+
https://downloadcenter.intel.com/download/27400/

Intel(R)_USB_3.0_eXtensible_Driver_5.0.4.43
https://downloadcenter.intel.com/download/22824/

Intel Gigabit I219v lan driver: Version: 23.1
https://downloadcenter.intel.com/download/18713/

NOTE: I suggest extracting the USB_3.0_eXtensible_Driver and using its drivers if you are creating a fixed bootable DVD or thumb drive. The drivers in 5.0.4.43 are newer than those in the Asrock and Intel creation tools.

for Realtek 1220 use the Asus driver :
Version 6.0.1.8219 2017/09/05754.52 MBytes

Realtek Audio Driver
Realtek Audio Driver Support Win 7 64bit&Win 10 64bit.
https://dlcdnets.asus.com/pub/ASUS/mb/01AUDIO/Audio_6.0.1.8219_20170901.zip

-------------
https://www.passmark.com/baselines/V9/display.php?id=99573335296

Posted By: badbri
Date Posted: 07 Apr 2019 at 12:18am

For more info You should read thru this old topic here:
"Intel Z370 Windows7 drivers"
http://forum.asrock.com/forum_posts.asp?TID=6548&PN=2&title=intel-z370-windows7-drivers

-------------
https://www.passmark.com/baselines/V9/display.php?id=99573335296