AMD Motherboards - Random Bluescreens - AB350M-HDV Ryzen 3 2200G

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Random Bluescreens - AB350M-HDV Ryzen 3 2200G

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=10101
Printed Date: 16 Jun 2024 at 11:53am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Random Bluescreens - AB350M-HDV Ryzen 3 2200G

Posted By: SpeedSneak
Subject: Random Bluescreens - AB350M-HDV Ryzen 3 2200G
Date Posted: 08 Nov 2018 at 1:38am

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Hello,

we have random bluescreens at new clients.

Specs:

Motherboard - ASRock AB350M-HDV

Proc - Ryzen 3 2200G

RAM - Teamgroup 8 GB DDR 4 2400 - 16-16-16-39

SSD - Teamgroup 120 GB SATA

PS - 400 W

Windows 10 Pro (1803)

Integrated in domain with GPOs

BIOS: 4.9

Problem:

The bluescreens happen randomly and are not reproducible.

They also occur sometimes during installation of Win 10, but much more after the installation.

Example of error codes: PFN_LIST_CORRUPT, kmode exception not handled, irql_not_less_or_equal

The following things we tried:

Cause the error codes looks like driver issues, we try Install Win10 only drivers, ASRock driver and AMD driver.

It could also looks like incompatibility, but RAM, CPU and SSD are listed by ASRock.

At some clients memtest show no errors, at other clients first errors and at next try no errors.

We tried also updating BIOS to 5.1. / SVM is disabled.
At bios we changed shared memory to 256 MB as in the manual of ASRock.

We tried also take fixed values for RAM.

Windows and drivers are up to date.

Nothing helped.

Have you any idea, what we could do?

Replies:

Posted By: Prodif
Date Posted: 08 Nov 2018 at 3:09pm

" rel="nofollow - SpeedSneak

Downloads minidump C:\Windows\MiniDump\

Memory memtest no error ?

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ASRock x370 Taichi (bios v2.36) / Ryzen-1800X / Crucial CT16G4DFD824A x2 / GPU: AMD R9 NANO / SSD NVMe Samsung 960 PRO MZ-V6P1T0BW (M.2) / HDD SATA 3TB x6 / PSU: Corsair AX860i
ps. RedDragon, by AG