AMD Motherboards - Front USB not working

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Front USB not working

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=10158
Printed Date: 18 May 2024 at 6:17pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Front USB not working

Posted By: RandomUser23942
Subject: Front USB not working
Date Posted: 14 Nov 2018 at 11:28am

B350 gming itx/ac front USB 3.0 ports do not work well.

Always connect/disconnect.

But rear USB ports is all working well.

So the USB devices are no problem.

Replies:

Posted By: ASRock_TSD
Date Posted: 14 Nov 2018 at 12:19pm

Dear RandomUser23942,

Greetings, this is ASRock TSD.

According to your question, we provide some suggestions for verifying:

1. Please enter to BIOS setup and then press [F9] to load BIOS default setting.

2. Please change other USB front panels to verify.

3. Please install other USB devices to check if the symptom happens with specific devices.

4. Please re-install AMD all in 1 with VGA driver to verify:

http://www.asrock.com/MB/AMD/Fatal1ty%20AB350%20Gaming-ITXac/index.asp#Download" rel="nofollow - https://www.asrock.com/MB/AMD/Fatal1ty%20AB350%20Gaming-ITXac/index.asp#Download

Thanks!

All the best,

ASRock TSD

Posted By: RandomUser23942
Date Posted: 27 Nov 2018 at 3:29pm

Dear ASRock_TSD,

Thanks for your help.
Finally, its my front USB panel broken.
Change another new one and system is working well.
Great!!