AMD Motherboards - UEFI screen freezes X470 Gaming-ITX/ac

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UEFI screen freezes X470 Gaming-ITX/ac

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=10176
Printed Date: 23 Jul 2025 at 10:11am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: UEFI screen freezes X470 Gaming-ITX/ac

Posted By: Etigil
Subject: UEFI screen freezes X470 Gaming-ITX/ac
Date Posted: 15 Nov 2018 at 11:05am

When I press DEL or F2 to enter the UEFI setup, it just freezes.
There is only another way to enter UEFI.
Press F11 to Boot menu and then select Enter setup.
Please fix it.

Replies:

Posted By: basedmeezus
Date Posted: 15 Nov 2018 at 11:16am

your gonna need to post more info than that if you wish to receive any help

Posted By: ASRock_TSD
Date Posted: 15 Nov 2018 at 2:58pm

Dear Etigil,

Greetings, this is ASRock TSD.

There are some suggestions for verifying.

1. Please refer to user manual page.29 to clear CMOS.
http://asrock.pc.cdn.bitgravity.com/Manual/Fatal1ty%20X470%20Gaming-ITXac.pdf

2. Please only install CPU, memory and onboard graphics to check if the symptom exists with such simplest configuration.
If not, please install other devices back to the system one by one to check if it relates to specific unit.

3. Please check the CPU and chassis thermal flow.

4. Please re-install the CPU and memory.

5. Please re-flash the BIOS P1.30 to verify.
https://www.asrock.com/MB/AMD/Fatal1ty%20X470%20Gaming-ITXac/index.asp#BIOS

Thanks!

All the best,
ASRock TSD