AMD Motherboards - 370 taichi RAM only in single mode

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370 taichi RAM only in single mode

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=10188
Printed Date: 23 Jul 2025 at 10:10am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: 370 taichi RAM only in single mode

Posted By: Makona
Subject: 370 taichi RAM only in single mode
Date Posted: 16 Nov 2018 at 2:43pm

Install two identical memory modules in slots A2 and B2, but only work in single-channel mode.

In win10, 8GB only work with 3.85gb, why?

Replies:

Posted By: ASRock_TSD
Date Posted: 16 Nov 2018 at 3:08pm

Dear Makona,

Greetings, this is ASRock TSD.

Regarding your question, we provide some suggestions for verifying:

1. Please refer to the user manual page.26 to clear CMOS.
http://asrock.pc.cdn.bitgravity.com/Manual/X370%20Taichi.pdf

2. Please install both memory modules to another system to check if the memory can be detected properly.

3. Please install one memory to each DRAM slot by turns to verify.

4. Please re-install the CPU and memory to verify.

5. If possible, please change another CPU to verify since memory controller is built in CPU.

6. If possible, please change another RAM to verify.

Thanks!

All the best,
ASRock TSD