Intel Motherboards - Asrock z370 Etreme 4 broken m2 standoff

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Asrock z370 Etreme 4 broken m2 standoff

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=10283
Printed Date: 05 Aug 2025 at 1:24pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Asrock z370 Etreme 4 broken m2 standoff

Posted By: cloudconnected
Subject: Asrock z370 Etreme 4 broken m2 standoff
Date Posted: 30 Nov 2018 at 5:16am

Hello today ive got my two new m2 ssds.
First bad thing was that i could not find the suitable screws.
Ive found some in my company. but i wasn sure if they are suitable.
The first ssd was easy.
But the second one broke up the standoff.
What can I do now?

What are the suitable screws and how do i fix the broken standoff?

Sry for my bad english im German.

Replies:

Posted By: cloudconnected
Date Posted: 30 Nov 2018 at 5:25am

Here some Pictures https://photos.app.goo.gl/k6WbqSU7v5AGL1MbA

Posted By: Vingolf
Date Posted: 30 Nov 2018 at 6:41pm

From what i remember all screws are included and must be somewhere in the small bag inside the box. If something is missing you shoould report this to the shop where you've bought the motherboard and return it back.

Posted By: cloudconnected
Date Posted: 30 Nov 2018 at 7:08pm

The Problem is the Mainboard is about 1 Year old.
I found all Screws except the M2 Screws.
I dont need them till now.
And did you see the Pictures?
What help me the Screw when the standoff is broken?

Posted By: CopyThat
Date Posted: 30 Nov 2018 at 8:46pm

cloudconnected wrote:

Hello today ive got my two new m2 ssds.
First bad thing was that i could not find the suitable screws.
Ive found some in my company. but i wasn sure if they are suitable.
The first ssd was easy.
But the second one broke up the standoff.
What can I do now?

What are the suitable screws and how do i fix the broken standoff?

Sry for my bad english im German.

Looks to me that the threaded part of the stand off is broken and is still in the motherboard.I would carefully try and remove the broken part from the MB using a sharp pointed tool such as a very small jewelers screwdriver or suchlike. Another stand off would most likely have to come from Asrock.

Posted By: cloudconnected
Date Posted: 30 Nov 2018 at 8:51pm

Ok.
So i have to remove the complete Mainbaord for installing my new SSD awesome.
Are the Parts made of Tin?
They feel so
That was clearcly no Stainless Steel.

Posted By: CopyThat
Date Posted: 30 Nov 2018 at 10:58pm

Definitely, remove the MB so that you can work from both sides.I am not sure what the stand off are made of, but the seem to be very soft, so work carefully when removing the broken thread piece.Good luck.

Posted By: cloudconnected
Date Posted: 05 Dec 2018 at 4:42am

Asrock still get me no answer....

Posted By: cloudconnected
Date Posted: 10 Dec 2018 at 12:56am

no anser from asrock.
Nice support for a company.

Posted By: CopyThat
Date Posted: 10 Dec 2018 at 1:19pm

Have you removed the broken piece of the stand off from the MB ?

Posted By: Silram
Date Posted: 04 Jan 2019 at 6:09am

@cloudconnected, had you luck with it?
I have now the same problem as you

Posted By: cloudconnected
Date Posted: 14 Feb 2019 at 6:33pm

I have applied the Standoff with 2 component glue and it worked.