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Wifi module issue on deskmini 310

Printed From: ASRock.com
Category: Technical Support
Forum Name: HTPC&Gaming Barebone&Others
Forum Description: Question about HTPC&Gaming Barebone&Others
URL: https://forum.asrock.com/forum_posts.asp?TID=10297
Printed Date: 02 May 2024 at 3:57am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Wifi module issue on deskmini 310
Posted By: gpsuf
Subject: Wifi module issue on deskmini 310
Date Posted: 02 Dec 2018 at 10:03am
Hi,
I just assembled my new deskmini 310 and could not turn it ON (no power at all) until I removed the WIFI module which came with the deskmini. Does anyone have a clue?

I have I3-8100, Samsung 1T SSD and Team T-Force 16G (single stick). The BIOS recognized all of them just fine.



Replies:
Posted By: ASRock_TSD
Date Posted: 13 Dec 2018 at 9:35am
Dear Gpsuf,

Thanks for posting your query to ASRock forum.

Regarding to what you are experiencing, could you kindly try the suggestions below:
(Please try to start the system when every steps are done)
Please perform each step carefully with power cable unplugged.

1. When installing the WiFi module please make sure that module inserts to the
   WiFi to the slot with 45 degree angle. Then please screw the module to the
   motherboard.

2. Kindly clear CMOS and try. (Make sure to unplug the power cable first)
   http://asrock.pc.cdn.bitgravity.com/Manual/DeskMini%20310%20Series.pdf
   Pg11

3. Please remove extra devices on the motherboard. (Only leave the CPU, memory
   module and try to boot)

4. Please reinstall the CPU and try.

5. If possible, please use different memory module and try to see if it
   will work.

6. Is there other motherboard you could test the WiFi module with?
   If there is, please try the WiFi module on different motherboard.


With thanks,
ASRock TSD


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Date Posted: 17 Dec 2018 at 6:30pm
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