AB350M PRO4 Realtek LAN issue
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=10339
Printed Date: 21 Sep 2024 at 1:47pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: AB350M PRO4 Realtek LAN issue
Posted By: Anodyne
Subject: AB350M PRO4 Realtek LAN issue
Date Posted: 07 Dec 2018 at 2:37pm
Hello guys,
My Win10 system would not connect to the internet via the Ethernet cable automatically. Besides, under device manager > Network Adapters there is also no Realtek related anything, just a bunch of WAN things.
Any help, hank you
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Replies:
Posted By: ASRock_TSD
Date Posted: 07 Dec 2018 at 3:52pm
Dear Anodyne,
Greetings, this is ASRock TSD.
According to your question, we provide some suggestions for verifying:
1. Please enter the BIOS setup and press [F9] to load BIOS default setting to verify.
2. Re-plug the Ethernet cable and make sure it is functional. If possible, please change other Ethernet cables to verify.
3. Under OS environment, please right click the Network icon to "Open Network & Internet Setting" and click "Change Adapter Options".
You should able to see the Ethernet device under Network Connection. Please Disable it and then Enable it to verify.
4. Un-install Ethernet LAN driver from Control Panel>Program. Download the following LAN driver and install it to verify:
http://asrock.pc.cdn.bitgravity.com/Drivers/All/LAN/Realtek_LAN(v10023).zip
Thanks!
All the best,
ASRock TSD
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