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No Boot up Screen and no power to KB and Mouse

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=10369
Printed Date: 23 Jul 2025 at 5:28pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: No Boot up Screen and no power to KB and Mouse
Posted By: venura
Subject: No Boot up Screen and no power to KB and Mouse
Date Posted: 10 Dec 2018 at 2:37am
Hi,

I just assembled TR build but it is showing boot screen. I also noted that mouse and keybord is not getting power from USB 3.0 ports. However, fans of the NZXT 500i (via smart unit), EVGA GForce 1060 SSC , EVGA 280 Liquid cooler fans, ASRock MOBO RGB are illuminating. Dr Debug is not giving any error codes as well.
I checked all power connecters including 24 pin , 8 pin and 4 pin powered via EVGA 1000W gold PSU.

Processor is TR 1920X.
MOBO X399 Taichi.

Please help.



Replies:
Posted By: venura
Date Posted: 10 Dec 2018 at 6:08am
Also I noted that code "00" blink five times and then goes away.


Posted By: xhue
Date Posted: 10 Dec 2018 at 6:58am
Code 00 most likely means bad or misplaced CPU.

Check and rw-install the CPU. Also, check all cables incl. aux ones. Inspect the mobo pins for bent ones.

TR give tough times installing them right the first time.


Posted By: venura
Date Posted: 10 Dec 2018 at 8:47am
If there is an error, Dr. Debug supposed to display it continuously right? My case when powered on it blink couple of times and go away.


Posted By: xhue
Date Posted: 10 Dec 2018 at 2:36pm
Well, codes should stay lit, but I've heard of numerous cases where they don't.

Before re-seating the CPU, try with just one stick of RAM. Make sure you take it out an re-insert it a couple of times. DDR4 can mislead you for being latched properly.


Posted By: Xaltar
Date Posted: 11 Dec 2018 at 12:30am
00 is typically "CPU not detected". TR4 sockets are notoriously tricky to install a CPU into.

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Posted By: venura
Date Posted: 11 Dec 2018 at 3:29am
I think the problem is with the MOBO. It has a faulty TR4 socket. Screws 3 and 2 were defective from the beginning ( I took a [URL=https://youtu.be/88lAysBlrUA]Video[/URL] ) . I was optimistic and went forward with the built since i was waiting for more than two months to get the MOBO (every time i checked ,It was out of stock). Such a disappointment   



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