AMD Motherboards - Faulty TR4 Socket? ASRock Taichi X399

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Faulty TR4 Socket? ASRock Taichi X399

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=10392
Printed Date: 03 Nov 2024 at 10:26pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Faulty TR4 Socket? ASRock Taichi X399

Posted By: venura
Subject: Faulty TR4 Socket? ASRock Taichi X399
Date Posted: 13 Dec 2018 at 12:53am

I am having tough time with my workstation build since screws #2 and #3 of TR4 socket is not tightening (free moving) after installation of the 1920X. I triple checked and the CPU was inserted correctly as explained by ASRock people.
Here is the video showing the problem : https://youtu.be/88lAysBlrUA
Please help!

Replies:

Posted By: xhue
Date Posted: 13 Dec 2018 at 4:02am

Not that uncommon, esp. if you have an earlier mobo revision where the socket is known to be crappy.

My opinion is go for RMA. Not the first thing you want to hear, but in long terms it's the most sane one, to me at least.

Posted By: venura
Date Posted: 13 Dec 2018 at 4:47am

It was a crappy socket anyway! But thanks to this video i figured out the trick to get all screws in order! https://www.youtube.com/watch?v=RUOZE0N5WE8
Kudos to "HardOCP TV"