ATuningTaichi Fails to run
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=10502
Printed Date: 16 Jun 2024 at 7:53am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: ATuningTaichi Fails to run
Posted By: basementjack
Subject: ATuningTaichi Fails to run
Date Posted: 25 Dec 2018 at 5:27am
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A tuning was working great on my Z390 Tiachi motherboard. Then while troubleshooting an issue, I uninstalled A-Tuning. I resolved that issue and am trying to re-install - the installation (v3.0.245) seems to go ok, but when I run A-Tuning I get the following:  Driver cannot be loaded, re-install the program may fix the issue, if it happens again, report the problem with your system configuration as detail as possible. Then: https://content.screencast.com/users/basementjack/folders/Snagit/media/a6c3832e-1e4c-48e9-b617-93b0ef6aa5bf/12.24.2018-15.19.png Error 0xFFFE This utility is not for this platform! I've tried uninstalling and re-installing, but no luck. This also seems to impact the ASRock App Shop as well. Any ideas? |
Replies:
Posted By: ASRock_TSD
Date Posted: 25 Dec 2018 at 10:56am
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Dear Basementjack, Thank you for choosing ASRock. Regarding your case, we have tested at our lab, the A-Tuning (v3.0.245) can be installed properly. Please try the following steps. 1. Please delete the following files.  AsrDrv101.sys AsrDrv103.sys AxtuDrv.sys For 64-bit OS: C:\Windows\SysWOW64\drivers For 32-bit OS: C:\Windows\System32\drivers 2. Restart the system. 3. Download the A-Tuning from the following link and install it again. http://asrock.pc.cdn.bitgravity.com/Utility/A-Tuning/A-TuningTaichi(v3.0.245).zip If still not work, we suggest reinstalling the OS to try. Thank you! Yours truly, ASRock TSD |
Posted By: basementjack
Date Posted: 25 Dec 2018 at 11:35am
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quick update: I couldn't find the root cause, but ended up using system restore to get back to a point in time where it worked. Putting this here in case anyone has this issue and system restore is an option for you. |