Intel Motherboards - Can't open ASRock App Shop

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Can't open ASRock App Shop

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=10506
Printed Date: 04 Aug 2025 at 2:52am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Can't open ASRock App Shop

Posted By: w8t8
Subject: Can't open ASRock App Shop
Date Posted: 25 Dec 2018 at 8:51pm

Hello,

i bought a new PC a while ago.
It is equipped with a Intel I8400 and ASRock Z370M Pro4.
So after several Windows Updates the computer crashes (bluescreen) every 4th or 5th start. I installed trialwise a linux live distribution, nothing crashed or went wrong.
So it thought by updating some drivers i could solve the problem.
Downloaded the ASRock App Shop v1.0.36, installed and can't open it.
The error message is always: "p!=0 failed c:\program\embarcadero\radstudio\7.0\include\atl/altbase.h#511"
i know that the backlash "...atl/altbase.h.." is wrong but i down't know how to change it.

Can someone help me?

Thanks in advance.

Replies:

Posted By: komsomolec
Date Posted: 02 May 2020 at 1:49am

w8t8 wrote:

Hello,

i bought a new PC a while ago.
It is equipped with a Intel I8400 and ASRock Z370M Pro4.
So after several Windows Updates the computer crashes (bluescreen) every 4th or 5th start. I installed trialwise a linux live distribution, nothing crashed or went wrong.
So it thought by updating some drivers i could solve the problem.
Downloaded the ASRock App Shop v1.0.36, installed and can't open it.
The error message is always: "p!=0 failed c:\program\embarcadero\radstudio\7.0\include\atl/altbase.h#511"
i know that the backlash "...atl/altbase.h.." is wrong but i down't know how to change it.

Can someone help me?

Thanks in advance.

It seems to me that some software/virusware could be a reason.
Try to uninstall unneccessary ones and check your system.