New build doesnt start
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=105089
Printed Date: 18 Jul 2025 at 10:52pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: New build doesnt start
Posted By: Andesch
Subject: New build doesnt start
Date Posted: 05 Apr 2025 at 4:27am
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Just set together a new computer, MB: Asrock B850 Riptide Wifi CPU: Ryzen 7 9700 And it doesnt start. The leds are lighting up, all the fans are going, except GPU. The red and yellow lights on the MB are lit, so tried to update the flashbios with 3.20 but no change. I had no jumper to short the CMOS, is it hidden somewhere or is it missing? And when I tried to reset the CPU I noticed two pins slightly bent, not next to each other but on two different spots - and I was so careful but didn't look as I placed it it the first time that they were OK from the start. Is it broken then? Can it have been like that from the start? No way to fix? |
Replies:
Posted By: Andesch
Date Posted: 05 Apr 2025 at 1:57pm
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I have looked more closely and tried the various tips from this site to correct the pins and noticed that one (at the edge) was bent, that one could be corrected, but one in the middle is completely missing. The one at the edge I can understand that I may have touched without knowing but the one in the middle I cannot see how I came in contact with it, and to then have removed it? Are there any factory mishaps of this kind, could it have been like this on arrival? |
Posted By: M440
Date Posted: 05 Apr 2025 at 5:37pm
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you bought this unit as new or return/openbox? what was the seller? i dont think they would accept such socket at factory for install, idk if assembled board can pass factory QC with missing/bend pins ------------- asrock b650m-hdv/m.2, ryzen 7700x@85watt, arch/kde |
Posted By: Andesch
Date Posted: 05 Apr 2025 at 10:27pm
| It was new, in a sealed package. |
Posted By: M440
Date Posted: 06 Apr 2025 at 3:53am
i believe my board was in a cardbox, not sealed in plastic, if it was 'open box/return' it would be impossible to tell apart, but i can be mistaken anyway return/send to warranty if you bought it as new from reputable seller ------------- asrock b650m-hdv/m.2, ryzen 7700x@85watt, arch/kde |
Andesch wrote:Posted By: Andesch
Date Posted: 06 Apr 2025 at 5:37pm
| You are right! I checked the box and cardboard which i assumed had one of these tapes (the GPU had ond) which shows tear if opened. But no, just a cardboard box, and as the CMOS jumper was missing it may be a return order they accepted without looking too close, I have contacted the store and we'll see, thanks! |
Posted By: eccential
Date Posted: 06 Apr 2025 at 7:13pm
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I have received returned motherboard as "NEW" from Amazon (Sold & Shipped by Amazon). I stopped buying motherboards from Amazon years ago. The whole "no restocking fees" thing is a bad idea in my opinion. Consoomerism (sic) at its worst. |