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New Build Troubleshooting

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=1053
Printed Date: 23 Dec 2024 at 6:47am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: New Build Troubleshooting
Posted By: flon_klar
Subject: New Build Troubleshooting
Date Posted: 19 Oct 2015 at 4:47am
I have just completed my first build of a computer from scratch. I am using an H97 motherboard. I have working knowledge, but I am no expert. Once I got the machine assembled, I started it; the fans run, the lights come on, but I get no signal to my monitor, and after exactly 60 seconds, the computer shuts down and restarts. Is there no troubleshooting system on this board? Every computer I've ever had before this had a blinking light system to assist in diagnosing problems. I have tried everything I know of to isolate the problem: I have tried to isolate memory sticks, I have reinstalled the processor, I have unplugged hardware, but nothing seems to fix it. Does anyone here more knowledgeable than I have any thoughts or suggestions on what the problem might be? At this point I am guessing that it is a bad motherboard. Thanks.



Replies:
Posted By: Xaltar
Date Posted: 19 Oct 2015 at 5:44am
Could you provide a full list of system specs so we know what advice to give Wink

If you don't have one hooked up already make sure you connect a PC speaker to the motherboard, it should beep to inform you that post has completed or alternatively it will beep in a sequence that will identify where the problem is coming from. At this point I don't know if you are using a discrete GPU or the iGPU provided by the CPU etc so I will wait for your system specs.


Posted By: flon_klar
Date Posted: 19 Oct 2015 at 6:13am
Here's the list:

Asrock H97 Anniversary MOBO
Intel i5-4460 processor
Cooler Master Hyper 212 EVO Heatsink
2 x 8GB Kingston RAM KVR16L11S4/8KF
Cooler Master RS500-PCARA3-US 500W Power Supply
Antec 900 Case (no speaker)
I am using on-board graphics for the moment

Thanks.


Posted By: Xaltar
Date Posted: 19 Oct 2015 at 1:42pm
Thanks for the info. Without a PC speaker you will have a very hard time troubleshooting, it is possible but will require a lot more effort to do. You can get PC speakers like http://www.newegg.com/Product/Product.aspx?Item=N82E16812201032&cm_re=case_speaker-_-12-201-032-_-Product" rel="nofollow - this one for pretty cheap. That or pull one from another PC as they are not really needed unless you have a problem.

Beep codes can be found http://www.bioscentral.com/beepcodes/amibeep.htm" rel="nofollow - here

The PC shutting down after 60 seconds is actually a good sign, it means that the board and parts are working together enough for the board to control power off. Before you try and find a PC speaker you can try clearing CMOS as described http://forum.asrock.com/forum_posts.asp?TID=630&title=how-to-clear-cmos-via-battery-removal" rel="nofollow - here . The board may have at one time or another had a discrete GPU installed and onboard video disabled, clearing CMOS should correct this.


Posted By: flon_klar
Date Posted: 21 Oct 2015 at 10:42pm
Followup-

Beep codes revealed a memory issue.  I swapped out my RAM sticks for others, and the computer started just great!  Thanks for your assistance.

John



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