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Ab350 gaming itx/ac sound problems

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=10606
Printed Date: 18 Oct 2024 at 4:49pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Ab350 gaming itx/ac sound problems
Posted By: Lochmatyj
Subject: Ab350 gaming itx/ac sound problems
Date Posted: 04 Jan 2019 at 7:20pm
Hi all!
I've recently built a HTPC using a Fatality ab350 gaming itx/ac but can't setup my surround sound system. Nor Sound Blaster Cinema 3 neither a simple Speaker fill features are available. Cinema 3 throws the "no compatible device" error Have also tried different drivers. The speaker fill option is available when using a generic sound driver but then the microphone connectors only produce some kind of noise.
I also get random "broken string" sounds from my speakers. I do very need those sound blaster addons and speaker fill because i plan to use the machine with different speaker setups also without the external decoder. I've found an old thread on similar problem but there was no valid solution.

Thanks!



Replies:
Posted By: wino
Date Posted: 05 Jan 2019 at 12:50am
For me the best audio driver is the original from Microsoft, not the Realtek garbage. I use TOSLINK with Logitech z906. But if you need Realtek + SB Cinema 3, you must use the FF10 driver version with Creative support (8067 from ASRock site is ok) and realtek.hd.sound.driver-patch.exe.

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AB350 Gaming-ITX/ac 10.31 BIOS | Ryzen 5 5600 | G.Skill Flare X 2x8GB @ 3466 14-14-14-28 | Zotac GTX 1050 Ti | Kingston KC3000 1 TB M.2 | SilentiumPC Supremo M2 Gold 550W V2 | Plywood case 24x22x21 cm


Posted By: _Mael_
Date Posted: 05 Jan 2019 at 2:01am
Use 8067 + cinema 3


Posted By: Lochmatyj
Date Posted: 05 Jan 2019 at 2:05am

For the moment I did a clean install of Windows, Installed AMD Allin1(v18.10.20_NHDA), then installed the Realtek driver (Audio(v8067_FF10)) from the support page
image.png

It seems to be working but doesn`t allow using the Speaker Fill.
image.png
The driver installer did not try to download anything nor Realtek Audio console neither SoundBlaster Cinema 3. When i try to download Realtek Audio Control with the link from FAQ Windows Store gives me the Code: 0x803FB005 error message.

image.png

Other apps had downloaded correctly though.
image.png

Then I've installed the 1.00.12 version of SoundBlaster Cinema 3 from the product support page and got this "no supported device" message again
image.png
image.png
and then i get to non-functional interface
image.png
I'm running into "My old PC was better" situation now, it's really frustrating.

Thanks!






Posted By: Lochmatyj
Date Posted: 05 Jan 2019 at 2:12am
Couldn't find the realtek.hd.sound.driver-patch.exe file


Posted By: _Mael_
Date Posted: 05 Jan 2019 at 2:26am
This Allin1 driver (v18.10.20_NHDA) brings the audio driver that is not compatible with cinema 3, does not use Allin1 (v18.10.20_NHDA) if you use ryzen 2200g or 2400g using driver 18.12.2 is the best, but beware, of this driver does not install the audio driver q brings the 18.12.2, you will have to do a clean installation again to operate the cinema 3, use video driver 18.12.2, audio driver 8067 and cimema 3, I hope be help


Posted By: _Mael_
Date Posted: 05 Jan 2019 at 2:30am
And install AMD Chipset Drivers
Revision Number
18.10.0830


Posted By: _Mael_
Date Posted: 05 Jan 2019 at 2:36am
Originally posted by _Mael_ _Mael_ wrote:

And install AMD Chipset Drivers
Revision Number
18.10.0830


I use for my 2400g
Video driver: 18.12.2 (without realtek audio driver)
Audio driver: Realtek 8067 (from Asrock page)
Cimema 3 (asrock page)
AMD Chipset Drivers:
Revision Number
18.10.0830


Posted By: Lochmatyj
Date Posted: 05 Jan 2019 at 2:42am
Cant't find this versio n of chipset driver, there is only 18.10.1810 available at AMD page


Posted By: Lochmatyj
Date Posted: 05 Jan 2019 at 2:53am


Posted By: Lochmatyj
Date Posted: 05 Jan 2019 at 3:00am
so. finally i\ve installed latest stuff fron amd site and then uninstalled AMD HD audio device driver an this worked/ thanks.

I owe you beers, _Mael_    ))   


Posted By: Lochmatyj
Date Posted: 05 Jan 2019 at 6:50am
Finally i've switched back to the external X-Fi card because it does have an equalizer
Is there any chance to use an equalizer, Crystalizer and speaker fill together on the onboard chip?


Posted By: _Mael_
Date Posted: 06 Jan 2019 at 2:04am
I use the integrated chip together with the cinema 3, I believe I have seen an equalizer inside the cinema 3, to explore the program well, and it also works with the fill speakers, I use 5.1 sound and the audio comes out through all the speakers


Posted By: Lochmatyj
Date Posted: 06 Jan 2019 at 3:32am
Nope, there`s no EQ. For me it would be better to use both speaker fill and EQ from realtek and a big "MAKE IT COOL" button with a slider for a Crystalizer )) that should be enough for the great sound.


Posted By: Lochmatyj
Date Posted: 06 Jan 2019 at 4:10am
Yay, i`ve found a fix for all this The Eqoalizer APO software DOES work along with the soundblaster stuff, i like the sound again )


Posted By: _Mael_
Date Posted: 07 Jan 2019 at 1:38am
   


Posted By: nanohead
Date Posted: 07 Jan 2019 at 9:17am
Dumb question... I have the same board (and the B450 as well)....

Did anyone try disabling the Realtek in BIOS and using the HDMI raw bitstream feed instead using the AMD drivers for for the HDMI audio device?   Always wanted to try, but haven't gotten to it.


Posted By: Lochmatyj
Date Posted: 11 Jan 2019 at 1:55am
Hi again

Am I the only one having the bass management checkbox state not saving when changing to another page in Cinema 3? Also the subwoofer boost and crossover frequency controls don`t seem to make any effect. The subwoofer is playing "something" though.

Thanks!



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