Z390 TAICHI soundtrack problem
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=10615
Printed Date: 05 Aug 2025 at 10:47pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Z390 TAICHI soundtrack problem
Posted By: danzel4711
Subject: Z390 TAICHI soundtrack problem
Date Posted: 05 Jan 2019 at 12:54pm
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I just bought new asrock Z390 TAICHI + I7 9700k. After i installed fresh win10 64 just noticed there is something wrong with sound like low noise high tone squaek. Speakers plugged to lime jack. Temps are ok. Everything butter smooth exept soundcard. You can even hear this after you boot PC like afer bios post. At desktop you can hear even more white moving mouse. I did some reserch and IT looks like im not alone... Anyone can help?
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Replies:
Posted By: Buehlerra
Date Posted: 05 Jan 2019 at 5:40pm
Your are not alone. I along other have the same problem with an i9 9900k on Z390 Taichi Ultimate Mainboard. There is another thread named "Z390 Taichi x2 with audio issues..." a few pages back.
I believe that this board has some design issues with high frequecies (al least my one). To get normal sound, I had to buy a soundblaster z soundcard, which so far works fine.
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Posted By: Jmar
Date Posted: 07 Jan 2019 at 5:06am
I'm having a similar/same problem. I notice that if I plug my Logitech speakers in the the rear "Speaker Out" port (and then I plug my headphones into my speakers) that I can hear some type noise and/or interference - and the sound level can be increased when turning up the volume. This sound exists whether or not I am playing music or gaming. This sound also exists if I plug my headphones directly into the back port. I've also tried plugging into the other various sound ports, and the noise also exits.
This is very disappointing and I would probably RMA it if 1) it wasn't such a hassle to rebuild my entire computer and 2) if I thought the problem would be fixed with a new board.
Is this a problem that cannot be fixed? If so, I'd at lease like Asrock to acknowledge it.
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Posted By: Jmar
Date Posted: 07 Jan 2019 at 5:07am
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I'll add, I have the Z390 Taichi.
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