AMD Motherboards - X399 USB 3 issues under Win 10

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X399 USB 3 issues under Win 10

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=10647
Printed Date: 25 Jul 2025 at 7:32am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: X399 USB 3 issues under Win 10

Posted By: Ulborn
Subject: X399 USB 3 issues under Win 10
Date Posted: 09 Jan 2019 at 11:16pm

Hello,

I have a Fatal1ty X399 Professional Gaming MB, and I can not get data transfer rates on USB to go above 20M/s.

Microsoft says : Install the latest Chipset Driver from the manufacturer?�s website.

I can not find any type of drives for the MB on the ASRock website (https://asrock.com/mb/AMD/Fatal1ty%20X399%20Professional%20Gaming/index.asp#Download)

Has anyone else had this issue? Where can I download the USB3 drivers from, as the default MS drivers are not working.