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A320M-HDV Install Windows 7

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=10660
Printed Date: 16 Aug 2025 at 1:22am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: A320M-HDV Install Windows 7
Posted By: Sogie
Subject: A320M-HDV Install Windows 7
Date Posted: 11 Jan 2019 at 11:52am
I cannot installing windows 7.
The mouse and keyboard stop working during process.
But using the PS2 port then it can work.
How come? I want to use win7 with my best 1700 CPU
Thanks in advance.



Replies:
Posted By: ASRock_TSD
Date Posted: 11 Jan 2019 at 12:32pm
Dear Sogie,

Greetings, this is ASRock TSD.


AMD AM4 only works with XHCI driver, so it is normal behavior that the USB ports won't work under Windows 7 environment.

If you'd like to install Windows 7 on AM4 platform, please download the USB patcher and follow the guide below to pack the driver for your installation media:

Windows 7 USB Patcher ver:2.0.19
http://asrock.pc.cdn.bitgravity.com/Utility/UsbPatcher/Win7UsbPatcher(v2.0.19_AM4).zip

Guide:
http://www.asrock.com/microsite/win7install/ (please click AMD AM4 Series)


Thanks!

All the best,
ASRock TSD


Posted By: Sogie
Date Posted: 15 Jan 2019 at 7:04pm
Dear ASROCK,

I follow your instruction and now is able to install WIN7 properly.
Tanks for your help ASROCK!!


Posted By: Rajat
Date Posted: 11 Oct 2020 at 4:19pm
Sir,

     I opened the ASRock guide website but its showing "404 error" "the file is you are looking for is moved" i can't read the guide of window 7 install guide.

Please provide a new link for Window 7 install guide and also window 7 patcher's new link.

Thank You



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