AMD Motherboards - M.2 SSD gone in BIOS

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M.2 SSD gone in BIOS

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=10690
Printed Date: 10 May 2024 at 4:48am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: M.2 SSD gone in BIOS

Posted By: Strifing_Crow
Subject: M.2 SSD gone in BIOS
Date Posted: 15 Jan 2019 at 6:47pm

Hi,

My Toshiba XG3 m.2 disappears in BIOS randomly.
But after restarting PC will m.2 drive be detected.
Update to 4.70 BIOS still the same.
Why my X370 Professional Gaming behavior that, is there anything broken?

Replies:

Posted By: ASRock_TSD
Date Posted: 15 Jan 2019 at 7:05pm

Dear Strifing_Crow,

Greetings, this is ASRock TSD.

There are some suggestions for verifying:

1. Please refer to the user manual to clear CMOS. (Page 26)
http://asrock.pc.cdn.bitgravity.com/Manual/Fatal1ty%20X370%20Professional%20Gaming.pdf

2. Please install M.2 device on M2_1 and M2_2 by turns to verify.

3. Please remove SATA devices and only install M.2 device for checking.

4. If possible, please install another M.2 device for verifying.

Thanks!

All the best,
ASRock TSD