AMD Motherboards - AB350M PRO4 Random restart

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AB350M PRO4 Random restart

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=10713
Printed Date: 21 Sep 2024 at 1:25pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: AB350M PRO4 Random restart

Posted By: ffP495qM
Subject: AB350M PRO4 Random restart
Date Posted: 18 Jan 2019 at 11:11am

Recently I upgraded some device: 2400GCPU and 3200 RAM.
Then random restarts when the PC is idle or playing game.
I update all the drivers via windows 10 update.
Is there any suggestions?

Replies:

Posted By: ASRock_TSD
Date Posted: 18 Jan 2019 at 11:23am

Dear ffP495qM,

Greetings, this is ASRock TSD.

According to your question, we provide some suggestions for verifying:

1. Please install previous CPU / memory to check if the same symptom will happen.

2. Please clear CMOS to verify.
http://asrock.pc.cdn.bitgravity.com/Manual/AB350M%20Pro4.pdf

3. Please clean install Windows 10 to verify.

4. If possible, please install different SSD / power supply to verify.

Thanks!

All the best,
ASRock TSD