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Computer not shutting down correctly

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=10720
Printed Date: 26 Jul 2025 at 7:59am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Computer not shutting down correctly
Posted By: lucasbarbosa
Subject: Computer not shutting down correctly
Date Posted: 19 Jan 2019 at 2:03am
Hello guys, my computer are not shutting down correctly.

My motherboard is: AsRock A320M-HDV

When i put my machine to shutdown, a blue LED in front panel not power off.

I tried to change this settings on BIOS:

deep sleep = enabled

fast boot = enabled

and another problem is when i click on "suspend" via Windows 10, the function are not working properly because whenever i move(mouse, keyboard) the system not return, only pressing the power button.

Thanks.



Replies:
Posted By: lucasbarbosa
Date Posted: 21 Jan 2019 at 6:30pm
anyone?


Posted By: Xaltar
Date Posted: 21 Jan 2019 at 9:06pm
Is this with a clean (new) installation of windows 10?

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Posted By: lucasbarbosa
Date Posted: 21 Jan 2019 at 9:38pm
No, it's with the new updates.


Posted By: Xaltar
Date Posted: 21 Jan 2019 at 10:48pm
What I mean is, was Windows installed on this system or was it installed on another system then moved to this one?

If it was migrated then that is very likely the cause of your problems

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Posted By: VUMeter
Date Posted: 22 Jan 2019 at 8:00am
Yeah, bloody windows update screwed with settings.
It's something to do with fast shutdown or startup or some such.
It did my head in when I went from 1703 to 1709. MS are just poor.

Erm...
Power Options // Power and sleep settings // Additional Settings // Turn off fast startup.

Damned MS and their broken idea of rolling out half-baked service packs and acting like it's OK.

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X370 TaiChi | 1700X P3.10 stock clocks | (2x 16GB) 32GB FlareX 2400MHz.
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