I'm new here, where's the support for ASRock board
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=10731
Printed Date: 05 Aug 2025 at 3:38pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: I'm new here, where's the support for ASRock board
Posted By: Amellia_m
Subject: I'm new here, where's the support for ASRock board
Date Posted: 20 Jan 2019 at 10:02am
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I'm looking for the support area for ASRock mother boards. It seems silly there's support for every other manufacture but the one the form is named after. I just purchased a asrock fatal1ty z170 professional gaming i7 and have questions it it will need a bios flash to support an i7-7700k? If it does can I break anything by inserting the CPU just to see if it will post? Is there anyway to flash the bios without a supported could? I'm just a noob girl building her first build and would like some help from you guys please. I am not trying to break my motherboard I just got by putting a noob supported CPU in it. I'm also not trying to pay $45 for a Celeron just to update the bios. There's so many fancy things on this board can it flash without posting? Also there's a switch for the bios so there's two bios's? Does that mean if I break one there another? Also, the manual says it can but from nvme, but only "300 Series chipset motherboards only" but no instructions on how to determine if it is a 300 series chipset whatever that means. Any help would be appreciated, thank you.
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Replies:
Posted By: RLGL
Date Posted: 22 Jan 2019 at 3:41am
Follow this link: https://www.asrock.com/MB/Intel/Fatal1ty%20Z170%20Professional%20Gaming%20i7/index.asp#Support
Scroll to the bottom of page to "Support"
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Asrock Z370 Gaming K6,Intel i7 8700K,
Asrock x570 Taichi
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Posted By: Amellia_m
Date Posted: 22 Jan 2019 at 3:47am
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Ok, thank you for responding. That's actually where I got the idea I might need to flash my bios in the first place, but thank you for responding.
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Posted By: BullGator
Date Posted: 22 Jan 2019 at 3:58am
You can open a support ticket request with this link:
https://event.asrock.com/tsd.asp
Hope this helps
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Posted By: Amellia_m
Date Posted: 22 Jan 2019 at 4:01am
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I'm just wanting to know if it's more likely than not that I'll have to buy a used G3900 just to update the bios.
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