Intel Motherboards - N3700-ITX Graphics issue

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N3700-ITX Graphics issue

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=1074
Printed Date: 23 Dec 2024 at 6:10am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: N3700-ITX Graphics issue

Posted By: TR4L
Subject: N3700-ITX Graphics issue
Date Posted: 23 Oct 2015 at 3:56am

I purchased the N3700-ITX for a NAS build I'm doing and ran into a problem. I installed some DDR3L RAM and I got it to turn on, but I couldn't see a post or anything. So I switched the RAM out with known good RAM and I got it to post but that's it. After posting, my machine makes noise like it's thinking but the screen is completely black. In the BIOS, I switched the main graphics to Onboard (as opposed to PCIe) and nothing changed. Do I need to RMA the board, or is there something I'm missing? Also, I'm using the DVI port, HDMI didn't work either and I don't have a display port monitor.

Oh, and I saw a login screen that flickered on for a second and went away.

Replies:

Posted By: iSgomm
Date Posted: 23 Oct 2015 at 4:14am

Hi,
have you read this forum:
http://forum.asrock.com/forum_posts.asp?TID=788&title=n3700itx-serve-hdmi-problems
Can you try to connect a hdmi monitor, switch on monitor and then switch on the board ?
Greetings

Posted By: TR4L
Date Posted: 23 Oct 2015 at 11:03am

I tried that and it didn't work

Posted By: iSgomm
Date Posted: 23 Oct 2015 at 11:27am

Hi,
I have the same board with firmware 1.30 and if I before switch on monitor hdmi and then switch on the board, it work correctly.
Sorry, I think you need a RMA.
Best Regards.