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Z390 Taichi code 00

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=10745
Printed Date: 05 Aug 2025 at 3:38pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Z390 Taichi code 00
Posted By: autentic
Subject: Z390 Taichi code 00
Date Posted: 22 Jan 2019 at 8:55pm
I am building a new computer with i7 8700, 2xG.Skill trident Z rgb 16Gb 3200, and 1 SSD samsung 970 Evo. The monitor displays nothing (connected with display port) and I get a 00 code.

I tried to use the clear cmos button. I did not find the jumper to clear the CMOS, but I remove the battery and tried the button.
I removed the RAM and tried the A1, then the A2.
I reinstalled the CPU after checking that it looked fine.

I always get 00.

any suggestion ?



Replies:
Posted By: RLGL
Date Posted: 22 Jan 2019 at 9:58pm
Check this page; https://www.asrock.com/support/faq.asp?id=334 .Do you have the ATX 12 volt connector connected to the motherboard (CPU power)?

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Asrock Z370 Gaming K6,Intel i7 8700K,
Asrock x570 Taichi



Posted By: autentic
Date Posted: 22 Jan 2019 at 11:42pm
I have the 8 pin connected but not the 4 pin. Should I connect both ?


Posted By: RLGL
Date Posted: 23 Jan 2019 at 10:15pm
YES!

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Asrock Z370 Gaming K6,Intel i7 8700K,
Asrock x570 Taichi



Posted By: autentic
Date Posted: 24 Jan 2019 at 9:58am
How did you power the 8+4 pins ? do you have a cable 8 pins on one side and 8+4 pins on the other side.


Posted By: autentic
Date Posted: 24 Jan 2019 at 10:03am
on internet, they all say that the 4 pins is optional and only for overclocking.
For now I use only the 8 pins and the CPU is not warm


Posted By: ASRock_TSD
Date Posted: 25 Jan 2019 at 10:45am
Dear Autentic,

Thank you for choosing ASRock.

Z390 Taichi provides an 8-pin ATX 12V and a 4-pin ATX 12V connector.
If your power supply only have 8-pin cable, please connect the 8-pin connector and the system can boot up without problem.
About the Debug code 00, it usually means the CPU problem.
If possible, please change another CPU to try.

Thank you!
Yours truly,
ASRock TSD



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