AMD Motherboards - Fatal1ty X399 Professional Unstable Wifi Gaming

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Fatal1ty X399 Professional Unstable Wifi Gaming

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=10760
Printed Date: 24 Apr 2024 at 12:37am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Fatal1ty X399 Professional Unstable Wifi Gaming

Posted By: agente zeth
Subject: Fatal1ty X399 Professional Unstable Wifi Gaming
Date Posted: 24 Jan 2019 at 3:03am

Hello regards, I have just bought this card (I come from an Asus rog strix x399), practically because it has more ram memory support. But since I started using Wi-Fi, it's very bad for me.

I can connect without problems, I see my 2.4Ghz and 5.0Gz networks (router: Asus Rt Ac68u updated the firmware to date), but the minutes start to lose communication with the sites, if I keep a ping to Google can be observed when it stops responding, it does not last more than 30 minutes without losing packages and it can last in that state up to 30sec, the funny thing is that it does not disconnect me, they just stop responding the pages quite annoying.

My hardware is:

Cpu: Ryzen Threadripper 2950x (custom liquid cooling)
MB: Fatal1ty X399 Professional Gaming (bios: 3.50)
M2: Western Digital WDS500G2X0C
Ram: 128gb corsair 2666MHz (8 dimms of 16GB)
GPU: Crossfire 2 ROG Strix RX VEGA64 8GB OC (custom liquid cooling)
Windows 10 pro 64 (clean installation).

I have tried with the drives that Windows gives me, with those of the page of asrock and the problem persists (I do not have any bluescreen or anything, only lost of packages).

I've also tried with wifi usb n300 encore (very old that only supports 2.4ghz bands) and has no problem ??

Also in tried changing the chipset driver by the amd but the problem persists. Does anybody have any suggestions?