Intel Motherboards - Z87 ITX - TPM2 S Module not working

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Z87 ITX - TPM2 S Module not working

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=10776
Printed Date: 27 Dec 2024 at 10:41pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Z87 ITX - TPM2 S Module not working

Posted By: yaqushi
Subject: Z87 ITX - TPM2 S Module not working
Date Posted: 26 Jan 2019 at 9:23pm

Hi,

upon installation of the ASRock TPM2-S TPM Module in my ASRock Z87-ITX board, I can see in the Bios the TPM submenu and can enable it. The Bios was 2.5, I also tried the Beta 2.7.

In the UEFI setup, under Advanced\Trusted Computing, I have enabled the TPM module, but the Current Status Information is Support Turned Off.

Win 10 Pro says that the Compatible Trusted Platform Module (TPM) cannot be found on this computer. Device manager doesnt show it either.

I tried the new BETA Bios 2.7 from 2018 as well, tried to unplug all HDD, unpluged the Computer for 2min, cleared the CMOS. Still doesnt work.

Any thoughts or suggestions would be appreciated.

Thank you