Intel Motherboards - UEFI Screen Corruption z170 Gaming k4

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UEFI Screen Corruption z170 Gaming k4

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=1085
Printed Date: 23 Dec 2024 at 6:31am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: UEFI Screen Corruption z170 Gaming k4

Posted By: mshull
Subject: UEFI Screen Corruption z170 Gaming k4
Date Posted: 24 Oct 2015 at 1:40pm

I'm having a problem with a brand new z170 Gaming k4 with a 6700k installed. I'm unable to use UEFI because the screen is just garbage. Interestingly I'm able to boot into windows fine. Anyone have any ideas? Or is it RMA time?

Allen

Replies:

Posted By: Xaltar
Date Posted: 24 Oct 2015 at 1:54pm

Welcome to the forums Smile

You can try clearing CMOS, I generally recommend http://forum.asrock.com/forum_posts.asp?TID=630&title=how-to-clear-cmos-via-battery-removal" rel="nofollow - this method to be sure it is cleared completely. If that does not resolve the issue you can check for a BIOS update for your board and see if that fixes it. Also, if you are using a discrete GPU you may want to try booting with the onboard graphics and seeing if the UEFI still looks corrupted. What GPU are you using with the system?

If these don't help then you may want to look into an RMA.

Posted By: mshull
Date Posted: 24 Oct 2015 at 1:58pm

Thanks for the quick reply! Unfortunately I've already tried your method of resetting the bios and had no luck. I also upgraded from 1.40 to 1.90 (the latest) and it seems to have actually made it worse! Under 1.40 I was at least able to see enough of the screen to change some settings, all I get is garbage now.

Posted By: Xaltar
Date Posted: 24 Oct 2015 at 2:01pm

And your GPU? Are you using onboard or a discrete GPU? The reason I ask is that the GPU plays a role in the UEFI and can be responsible for corruption as you describe. All the intel iGPUs should not have this issue however so if you are using the iGPU then maybe you should RMA the board.

Posted By: mshull
Date Posted: 24 Oct 2015 at 2:04pm

Yup, I have a Radeon 280x but I haven't installed it yet. I've been using the on board until I could get the board working. I was afraid of that answer, thanks anyway!