Asrock shop
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=10874
Printed Date: 19 Jul 2025 at 12:56am Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Asrock shop
Posted By: Ninko
Subject: Asrock shop
Date Posted: 10 Feb 2019 at 9:43pm
Hi, Recently built my very own first PC and when using the update live on the Asrock shop there appear to be several updates, so I select all and after several restarts it says all updated but when I go back to update live, the same updates are still there. Am I missing something? Thanks
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Replies:
Posted By: ASRock_TSD
Date Posted: 12 Feb 2019 at 11:01am
Dear Ninko,
Thank you for choosing ASRock.
Regarding your case, could you provide the screenshot for us to clarify? Also, which motherboard are you using?
Thank you! Yours truly, ASRock TSD
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Posted By: Ninko
Date Posted: 13 Feb 2019 at 12:21pm
Hi, I have a H370M Pro4...

Ninko
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Posted By: Ninko
Date Posted: 13 Feb 2019 at 12:26pm
[URL=https://drive.google.com/file/d/13UWi_mUu49IaePLKSzzLAjRIPPduCJnt/view?usp=drivesdk]screenshot[/URL]
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Posted By: Ninko
Date Posted: 15 Feb 2019 at 10:31am
Anyone?
Not sure if I posted the screenshot correctly.
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Posted By: Ninko
Date Posted: 16 Feb 2019 at 10:00am
Posted By: ASRock_TSD
Date Posted: 18 Feb 2019 at 12:31pm
Dear Ninko,
We have fixed the AppShop?™s the latest driver version.
 Please test it again.
Please follow the following link to post the picture on ASRock Forum. http://forum.asrock.com/forum_posts.asp?TID=19&FID=11&PR=3&title=how-to-post-picture-on-asrock-forum
Thank you! Yours truly, ASRock TSD
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Posted By: Ninko
Date Posted: 19 Feb 2019 at 6:49pm
Hi, Sadly the problem still isn't fixed, nothings changed at all from my end.
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Posted By: ASRock_TSD
Date Posted: 22 Feb 2019 at 11:03am
Dear Ninko,
Thank you for your reply.
Regarding your picture, it seems the App Shop doesn?™t get the current driver version. Please run the App Shop as administrator to try. Also, please check the driver version at device manager.
Thank you! Yours truly, ASRock TSD
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Posted By: Ninko
Date Posted: 23 Feb 2019 at 6:13am
Hi, I tried running it as administrator, made no difference. I checked the driver versions in device manager and they are all the latest versions, hence why I don't understand why they remain as 'updates' in ASRock Shop? Thanks
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Posted By: ASRock_TSD
Date Posted: 26 Feb 2019 at 10:50am
Dear Ninko,
Thank you for your reply.
Please try to uninstall the AppShop and install the latest version. The latest version download link: http://asrock.pc.cdn.bitgravity.com/Utility/Others/APPShop(v1.0.40).zip
Thank you! Yours truly, ASRock TSD
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