AMD Motherboards - A320M-DGS Single Ram mode

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A320M-DGS Single Ram mode

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=10922
Printed Date: 26 Jul 2025 at 8:24pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: A320M-DGS Single Ram mode

Posted By: Sakytoky
Subject: A320M-DGS Single Ram mode
Date Posted: 20 Feb 2019 at 11:27am

I install 2x8 GB memory.
But BIOS says "single channel mode".
However, it recognizes both of the RAM.
Is the RAM or BIOS problem?
I need to work in dual channel mode.
Thanks.

Replies:

Posted By: ASRock_TSD
Date Posted: 20 Feb 2019 at 2:04pm

Dear Sakytoky,

Greetings, this is ASRock TSD.

According to your question, we provide some suggestions for verifying:

1. Please enter the BIOS setup and load BIOS default setting via [F9] key.

2. Please re-install the memory module.

3. Only install one stick memory module to each DRAM slot by turns to verify.

4. If possible, please use Instant Flash to update latest BIOS P5.50 http://www.asrock.com/MB/AMD/A320M-DGS/index.asp#BIOS

5. If possible, please install another CPU / memory.

Thanks!

All the best,
ASRock TSD