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B450 GAMING-ITX/AC, Ryzen 1700X reboots under load

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Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
Printed Date: 19 May 2024 at 4:02pm
Software Version: Web Wiz Forums 12.04 -

Topic: B450 GAMING-ITX/AC, Ryzen 1700X reboots under load
Posted By: Andy_NTG
Subject: B450 GAMING-ITX/AC, Ryzen 1700X reboots under load
Date Posted: 22 Feb 2019 at 4:15am
My system reboots after 3-5 seconds, when I take full loat at the processor in 7-Zip benchmark or OCCT 4.5.1 stress test cpu. My configuration below:

Operation system: Windows 10 October 2018 x64
Processor: AMD Ryzen 1700X
Motherboard: ASRock B450 GAMING-ITX/AC
Memory: G.Skill Aegis 16GB DDR4 16GISB K2 (3000)

Temperatures in HWInfo normal, power supply 450W Silverstone. System tested with Thermaltake 750W. The same reboots.

I understand, that my memory not official supports by motherboard, such as 3000 MHz frequency. What can I do, to use it? I tried to take lower frequences, include it's native 2130. But it doesn't work still.

Have anyone decisions?

Posted By: xhue
Date Posted: 25 Feb 2019 at 1:54am
Put the latest BIOS (being it even a beta) and then clear CMOS. Try again with the XMP profiles.

If this doesn't work, you can check Internet for guides for Ryzen DRAM calculator and Taiphoon Burner.

Posted By: Andy_NTG
Date Posted: 26 Feb 2019 at 4:07am
I have 1.70 BIOS. I don't clear it, but set to defaults. OK, I'll try to clear CMOS, but don't sure for a needed result...

Posted By: Andy_NTG
Date Posted: 27 Feb 2019 at 7:19pm
I think, this motherboard doesn't real support Ryzen 7.

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