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2700x asrock a320m hdv r3 rtx 2080 freeze

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=10956
Printed Date: 05 Jun 2025 at 1:56pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: 2700x asrock a320m hdv r3 rtx 2080 freeze
Posted By: asrox
Subject: 2700x asrock a320m hdv r3 rtx 2080 freeze
Date Posted: 24 Feb 2019 at 4:22pm
Hi
Cannot solve this problem
when there is no load pc works fine
but in 3dmark bench tests freezes after 10 to 30 seconds

nothing is overclocked
bought it new from ebay germany

updated bios
updated amd chipset
latest rtx drivers

etc

is this cpu defective?

Please help

logs are here log.zip

here is temp logs hwinfo64 https://drive.google.com/open?id=1tjioVMMy76EsaT7_dhARexZYLTbQr4Wd
specs https://drive.google.com/open?id=1XZUTJcdlc3zmiqG3xRCXY-vVuVVcdTL5
temp logs and stats are here https://drive.google.com/open?id=1r2xUtCTWQ0AyW0-qwPSO-0JYSrGMSHGW



AMD Ryzen 7 2700X

[General Information]
Processor Name: AMD Ryzen 7 2700X
Original Processor Frequency: 3700.0 MHz
Original Processor Frequency [MHz]: 3700

CPU ID: 00800F82
Extended CPU ID: 00800F82
CPU Brand Name: AMD Ryzen 7 2700X Eight-Core Processor
CPU Vendor: AuthenticAMD
CPU Stepping: <AMD Zen/Pinnacle Ridge>
CPU Code Name: Pinnacle Ridge
CPU Technology: 12 nm
CPU Thermal Design Power (TDP): 105.0 W
CPU Max. Junction Temperature (Tj,max): 85 °C
CPU Platform: AM4
Microcode Update Revision: 800820B
SMU Firmware Revision: 43.20.0

Number of CPU Cores: 8
Number of Logical CPUs: 16

[Operating Points]
CPU HFM (Base): 3700.0 MHz = 37.00 x 100.0 MHz
CPU Boost Max: [Unlimited]
CPU Current: 4091.2 MHz = 41.00 x 99.8 MHz @ 1.3438 V

CPU Bus Type: UMI

[Cache and TLB]
L1 Cache: Instruction: 8 x 64 KBytes, Data: 8 x 32 KBytes
L2 Cache: Integrated: 8 x 512 KBytes
L3 Cache: 2 x 8 MBytes
Instruction TLB: Fully associative, 64 entries
Data TLB: Fully associative, 64 entries


Row: 0 - 8 GB PC4-19200 DDR4 SDRAM Team Group TEAMGROUP-UD4-2400

[General Module Information]          
Module Number:     0
Module Size:     8 GBytes
Memory Type:     DDR4 SDRAM
Module Type:     Unbuffered DIMM (UDIMM)
Memory Speed:     1200.5 MHz (DDR4-2400 / PC4-19200)
Module Manufacturer:     Team Group
Module Part Number:     TEAMGROUP-UD4-2400
Module Revision:     0.0
Module Serial Number:     134480897
Module Manufacturing Date:     Year: 2018, Week: 51
Module Manufacturing Location:     0
SDRAM Manufacturer:     SpecTek
Error Check/Correction:     None
[Module Characteristics]          
Row Address Bits:     16
Column Address Bits:     10
Module Density:     8192 Mb
Number Of Ranks:     1
Device Width:     8 bits
Bus Width:     64 bits
Die Count:     1
Module Nominal Voltage (VDD):     1.2 V
Minimum SDRAM Cycle Time (tCKAVGmin):     0.83300 ns
Maximum SDRAM Cycle Time (tCKAVGmax):     1.50000 ns
CAS# Latencies Supported:     11, 12, 13, 14, 15, 16, 18
Minimum CAS# Latency Time (tAAmin):     13.320 ns
Minimum RAS# to CAS# Delay (tRCDmin):     13.320 ns
Minimum Row Precharge Time (tRPmin):     13.320 ns
Minimum Active to Precharge Time (tRASmin):     32.000 ns
Supported Module Timing at 1200.0 MHz:     16-16-16-39
Supported Module Timing at 1066.1 MHz:     15-15-15-35
Supported Module Timing at 1000.0 MHz:     14-14-14-32
Supported Module Timing at 933.3 MHz:     13-13-13-30
Supported Module Timing at 866.7 MHz:     12-12-12-28
Supported Module Timing at 800.0 MHz:     11-11-11-26
Minimum Active to Active/Refresh Time (tRCmin):     45.375 ns
Minimum Refresh Recovery Time Delay (tRFC1min):     350.000 ns
Minimum Refresh Recovery Time Delay (tRFC2min):     260.000 ns
Minimum Refresh Recovery Time Delay (tRFC4min):     160.000 ns
Minimum Four Activate Window Delay Time (tFAWmin):     21.000 ns
Minimum Active to Active Delay Time - Different Bank Group (tRRD_Smin):     3.299 ns
Minimum Active to Active Delay Time - Same Bank Group (tRRD_Lmin):     4.900 ns
Minimum CAS to CAS Delay Time - Same Bank Group (tCCD_Lmin):     5.000 ns
[Features]          
Module Temperature Sensor (TSOD):     Not Supported
Module Nominal Height:     31 - 32 mm
Module Maximum Thickness (Front):     1 - 2 mm
Module Maximum Thickness (Back):     <= 1 mm
Address Mapping from Edge Connector to DRAM:     Standard



Row: 1 - 8 GB PC4-19200 DDR4 SDRAM Team Group TEAMGROUP-UD4-2400

[General Module Information]          
Module Number:     1
Module Size:     8 GBytes
Memory Type:     DDR4 SDRAM
Module Type:     Unbuffered DIMM (UDIMM)
Memory Speed:     1200.5 MHz (DDR4-2400 / PC4-19200)
Module Manufacturer:     Team Group
Module Part Number:     TEAMGROUP-UD4-2400
Module Revision:     0.0
Module Serial Number:     2164458497
Module Manufacturing Date:     Year: 2018, Week: 51
Module Manufacturing Location:     0
SDRAM Manufacturer:     SpecTek
Error Check/Correction:     None
[Module Characteristics]          
Row Address Bits:     16
Column Address Bits:     10
Module Density:     8192 Mb
Number Of Ranks:     1
Device Width:     8 bits
Bus Width:     64 bits
Die Count:     1
Module Nominal Voltage (VDD):     1.2 V
Minimum SDRAM Cycle Time (tCKAVGmin):     0.83300 ns
Maximum SDRAM Cycle Time (tCKAVGmax):     1.50000 ns
CAS# Latencies Supported:     11, 12, 13, 14, 15, 16, 18
Minimum CAS# Latency Time (tAAmin):     13.320 ns
Minimum RAS# to CAS# Delay (tRCDmin):     13.320 ns
Minimum Row Precharge Time (tRPmin):     13.320 ns
Minimum Active to Precharge Time (tRASmin):     32.000 ns
Supported Module Timing at 1200.0 MHz:     16-16-16-39
Supported Module Timing at 1066.1 MHz:     15-15-15-35
Supported Module Timing at 1000.0 MHz:     14-14-14-32
Supported Module Timing at 933.3 MHz:     13-13-13-30
Supported Module Timing at 866.7 MHz:     12-12-12-28
Supported Module Timing at 800.0 MHz:     11-11-11-26
Minimum Active to Active/Refresh Time (tRCmin):     45.375 ns
Minimum Refresh Recovery Time Delay (tRFC1min):     350.000 ns
Minimum Refresh Recovery Time Delay (tRFC2min):     260.000 ns
Minimum Refresh Recovery Time Delay (tRFC4min):     160.000 ns
Minimum Four Activate Window Delay Time (tFAWmin):     21.000 ns
Minimum Active to Active Delay Time - Different Bank Group (tRRD_Smin):     3.299 ns
Minimum Active to Active Delay Time - Same Bank Group (tRRD_Lmin):     4.900 ns
Minimum CAS to CAS Delay Time - Same Bank Group (tCCD_Lmin):     5.000 ns
[Features]          
Module Temperature Sensor (TSOD):     Not Supported
Module Nominal Height:     31 - 32 mm
Module Maximum Thickness (Front):     1 - 2 mm
Module Maximum Thickness (Back):     <= 1 mm
Address Mapping from Edge Connector to DRAM:     Standard



Replies:
Posted By: xhue
Date Posted: 24 Feb 2019 at 6:58pm
Can you try a complete memtest run? Better burn it to some USB stick and boot from it.

Offtopic: uou may also want to invest on a faster RAM. Ryzen love fast RAM and yours has very high timings for a 2400.


Posted By: asrox
Date Posted: 24 Feb 2019 at 7:57pm
Heaven is stable and no throttle

https://www.twitch.tv/videos/385930277?t=10s

memtest is wiping entire ram right?
this is why I get teamviewer and obs streaming glitches and crash?
cannot reconnect to teamviewer, nor obs cannot reconnect to twitch


Posted By: asrox
Date Posted: 24 Feb 2019 at 8:10pm
could someone help me live at https://m.twitch.tv/julkalipka
?


Posted By: xhue
Date Posted: 24 Feb 2019 at 8:48pm
Erm, memtest86 doesn't wipe the entire RAM, whatever that means.

Memtest, as the name implies tests your entire RAM for issues. It can start way before Win (you just boot to it). There is no risk of any data being lost.

Also, 'new from ebay' often means fake, refurbs of similar cr@p, unless of course you're not shopping from a renowned seller.

You can always try to boot with just one RAM stick and see if this happens.


Posted By: asrox
Date Posted: 24 Feb 2019 at 9:01pm
Tried to set Soc to 1v and test was ok and applied and restart, but still ryzen master goes to default minimum 0.8v soc wtf?


Posted By: asrox
Date Posted: 24 Feb 2019 at 9:04pm
MD product overclocking support provided by AMD OverDrive??and the AMD Ryzen Master Application are mutually exclusive. The AMD OverDrive??application remains the sole AMD-provided overclocking tool for the following AMD products:

Products in the AM3 and AM3+ socket infrastructure
Products in the FM2 and FM2+ socket infrastructure
Supported Operating Systems:
     Windows 10 (64-bit)
Supported Chipset Models:
     X370, B350, X399, B450, X470
Supported AMD products:
     AMD Ryzen APU, AMD Ryzen CPU family in the AM4 socket and SP3r2 Socket infrastructure


Posted By: asrox
Date Posted: 24 Feb 2019 at 9:11pm
i use memtest in windows 10
and seller was rep german with good feedbacks


Posted By: xhue
Date Posted: 25 Feb 2019 at 1:19am
Leave only 1 stick of RAM in A2. Check CPU, RAM and GPU seating. Also, check cables. Re-seat and re-plug if necessary.

Clear CMOS once more, but don't touch ANYTHING in BIOS.

Re-deploy Windows, get the chipset drivers from AMD and GPU ones from nvidia.

Check the benchmarks again.


Posted By: asrox
Date Posted: 25 Feb 2019 at 1:56am
what is a max acceptable temperature for VRMs?

disabled boost mode in bios

3dmark passed ok


in BIOS cpu temp is 60C
is this normal?


Posted By: asrox
Date Posted: 25 Feb 2019 at 1:58am
https://www.youtube.com/watch?v=BM8yXlTQr0c


Posted By: asrox
Date Posted: 25 Feb 2019 at 2:01am
psu 700 https://drive.google.com/open?id=1igcbrBW8cGxZLfw8jWxdaEEq1GU3V4nB


Posted By: xhue
Date Posted: 25 Feb 2019 at 4:29am
Wow! CPU (Tdie) temps are way too high (102C ) ! There is something wrong here. I see the CPU boosting above 4GHz, but that shouldn't be possible even with the lowest Tdie I saw, i.e. 89C!

Either the readings are totally off, or you have the strongest CPU ever built! Given Tjmax is rated for 85C for your model, what we're seeing here is nothing short of a miracle.

I honestly can't believe this poor little mobo can handle the power delivery.

As for the VRM, various sources across the web say the VRM should stay around 85C. Nothing above is good for their longevity .


Posted By: asrox
Date Posted: 25 Feb 2019 at 4:33am
bios temp shows 60c


Posted By: xhue
Date Posted: 25 Feb 2019 at 4:34am
BIOS temp is OK. It should be something around 50-60C, so that's fine.


Posted By: Xaltar
Date Posted: 25 Feb 2019 at 7:06am
Honestly, I think you are overloading that motherboard. A 2700x is already pushing the limits of the ultra budget board but when you add a 2080 to the mix that board is having to handle way more voltage and heat than it was designed for. You did not mention your case, CPU cooling method or case fan setup. On top of all that, that PSU is utter garbage. It is cheap and worse than that, it was designed for office workstations not gaming. If you look at your 12v rail ratings you will see that it uses 2 24a rails to add up to 540w. That in essence means that it is only a 270w PSU as far as the 12v line draw on a single rail goes.

I can see what you did, you cut corners on everything you could to fit a 2080 and 2700x into your budget The problem is that you cut them too much. At the very least you will need a better PSU, likely a better CPU cooler and case fans. I am going to guess that your CPU cooler and case are also a budget offerings? You did well to get the system to boot and install windows but for gaming, you will need to spend a bit more money to get things stable and safe. You wouldn't want to risk damaging your expensive components for the sake of the cheap ones.

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