x370 Pro4 Crucial P1 NVMe not recognized
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=11022
Printed Date: 27 Jul 2025 at 5:44am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: x370 Pro4 Crucial P1 NVMe not recognized
Posted By: daronspence
Subject: x370 Pro4 Crucial P1 NVMe not recognized
Date Posted: 05 Mar 2019 at 6:30am
Updated to the latest BIOS (5.40) and my m.2 NVMe SSD is not recognized. It was not recognized on the old BIOS version either.
I have another SSD in SATA port 1 but from reading the manual that shouldn't be a problem.
The new drive is not recognized in Windows or the UEFI tool
The new drive is a Crucial P1 NVMe PCIe 2280 Gen3 x4 SSD.
It's installed in M2_1 (the extreme slot)
Ryzen 5 1600
16GB 3200Mhz RAM
GTX 1060 6GB
x370 Pro4 mobo
Any idea what I'm doing wrong here?
|
Replies:
Posted By: daronspence
Date Posted: 06 Mar 2019 at 4:48am
Posted By: xhue
Date Posted: 06 Mar 2019 at 6:11am
Well, it should have been picked up by the system. That much is for sure.
Did you try clearing CMOS? Did you try the other M.2 slot?
|
Posted By: daronspence
Date Posted: 06 Mar 2019 at 6:15am
|
I did not try clearing the CMOS. Would the other M.2 slot work even if the drive is NVMe? I thought only M2_1 was tied to the 4x PCIe lanes?
|
Posted By: daronspence
Date Posted: 06 Mar 2019 at 6:23am
I just tried clearing the CMOS and nothing appears to happen... was it supposed to clear all of the BIOS settings as well? (my RAM still shows the 3200MHz XMP profile as active)
I'm tempted to just take it back to the store and get a SATA M.2. The extra speed is not terribly important to me.
|
Posted By: daronspence
Date Posted: 06 Mar 2019 at 6:55am
Oh my, this is embarrassing. When I went to swap the M.2 to the second slot to test things, I noticed that it seemed to sit more snug in the slot than it was in the original. Recognizing I might have found the problem, I removed the drive and reseated in the original slot.
It lives!
I have seen many installation videos for M.2 drives but never done it myself, and the orientation of my custom case hanging on the wall, makes it a pain to take down off the wall so my reference for installation was different compared to what you see in most videos.
Now I know...M.2 drives need to be firmly seated in the slot!
Thanks for your help xhue
|
|