x399 Taichi + TR 1920x - Dr Debug Code 10 / 16
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=11152
Printed Date: 19 Jul 2025 at 3:04pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: x399 Taichi + TR 1920x - Dr Debug Code 10 / 16
Posted By: sebkaine
Subject: x399 Taichi + TR 1920x - Dr Debug Code 10 / 16
Date Posted: 21 Mar 2019 at 2:10am
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Hi Guys, I have just finish to assemble my config with - taichi x399 - TR1920x - corsair RM1000i (1000w) - ddr4 corsair vengeance LPX 4*16Go 2666Mhz CL16 (CMK32GX4M2A2666C16) - corsair M2 MP510 ssd The Mobo give me a Dr Debug Code 16 when i have all the ram plug, and a Code 10 error when i have only one slot of ram. The CPU / CASE / GPU fan are running fine. But basically the PC start , then give error 10 during 2 minutes then all light stop during 5 seconds( but fan keep working ), then the light start again and the code 10 error appear again. This cycle repeat again and again infinitly. I you have any idea on what i am doing wrong it would be great ! Cheers E |
Replies:
Posted By: sebkaine
Date Posted: 21 Mar 2019 at 2:29am
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Well to be more specific , when i use a unique slot of ram - if the ram is in A1 A2 B1 B2 the error is code 10. - if the ram is in D2 D1 C2 C1 the error is code 16. |
Posted By: xhue
Date Posted: 21 Mar 2019 at 2:59am
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For starters you should use A2, B2, C2 and D2 RAM slots. It's advisable to re-seat the CPU and clear CMOS too. |
Posted By: sebkaine
Date Posted: 21 Mar 2019 at 3:13am
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Thanks for your answer xhue. - yes ram was properly install in A2 B2 C2 D2 as describe in the manual - i have also done a clear CMOS but not sure i do it properly ? ( i have shut alim down then push the clear cmos button during 10 seconds ) i would like to be able to isolate if it's a mobo or cpu or ram issue , is there any way to interpret this code 10 ? just to be sure it's the CPU and not the ram ? without any ram i also have a code 10 error. so i tend to think it's a ram compatibility problem ? Thanks again for your support. |
Posted By: xhue
Date Posted: 21 Mar 2019 at 3:40am
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You cleared CMOS properly. You may want to pull the power cird from the wall next time, as some shutowns are 'soft' ones. You still didn't address the CPU re-seating, though. TR4 are known to have some trouble making proper contact with all pins. While I personally won't touch Corsair memory, I can't vouch for incompatibility. As for the debug codes, your guess is as good as mine. 10 to 54 are all memory related errors, without any specific detail known to the general public. |
Posted By: sebkaine
Date Posted: 21 Mar 2019 at 5:27am
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Thanks again for all your suggestion xhue. i have update the bios to 2.30. now the error code is not error 10 or error 16, but C0 which is not documented. i have also realise that i have omit to connect the 4 pin 12v (ATX12V2) to my psu. now it is done and it doesn't solve anything. i will try to update to the 3.xx bios , do another clear CMOS, double check evrything. and if it's still not working remount the CPU which is quite a PITA to be honest. what memory manufacturer would you recommand ? gskill ? crucial ? kingston ? cheers E |
Posted By: xhue
Date Posted: 21 Mar 2019 at 5:58am
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I know remounting the CPU is a huge hurdle but there is a huge chance that is exactly what you needed all along. We have seen it many times, especially here. Updating to the latest BIOS is always recommended if one has issues with their build. Clearing CMOS is also a must every time you update or touch some part. If you ever get to remount the CPU, check for bent socket pins too. Best would be if you tear the entire PC down and rebuild it from the ground up. Check all mobo standoffs, cables, connectors, etc. |
Posted By: sebkaine
Date Posted: 21 Mar 2019 at 6:11am
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Update to BIOS 3.5 now give me the error 10 code that i had previously. I have install only one different kit of ram in D2 slot. http://forum.asrock.com/forum_posts.asp?TID=6847&PN=2&title=c0-error-code-on-x399-taichi-whatever-i-do I have make an other Clear CMOS. I still get the error 16. - incompatible ram - CPU not mounted properly - PSU - faulty x399 taichi i'm not sure what's wrong. |
Posted By: sebkaine
Date Posted: 21 Mar 2019 at 6:14am
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Thanks xhue i have just see your answer, i will then remount everything from scratch if it need to be done, and pay attention with the CPU. What bother me is that i am very picky and i have already double check everything during CPU mounting. Friends beware me that TR mounting was a big headache , looks they were right ! |
Posted By: xhue
Date Posted: 21 Mar 2019 at 6:26am
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Depending on the build date of your mobo, it may have an extra messy TR4 socket retention mechanism. Some bad batches slipped through QA in the early days. Double picky you say? Do you use white gloves, anti static mats and bracelets in dust-free room with controlled humidity? Believe me, you're not extra picky. :-) Also, unless you can actually see what is going on after you close the retention frame, you can't be exactly sure if it's all OK. Your best option is to try once more while hoping for a better result |
Posted By: sebkaine
Date Posted: 21 Mar 2019 at 7:15am
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Yes you are right no dust free room during mounting :) I would like to order an other set of ram to be sure it's not that. Currently i have buy those : https://www.amazon.fr/gp/product/B0134EW44S/ref=ppx_yo_dt_b_asin_title_o01_s02?ie=UTF8&psc=1 But they are not in the QVL https://www.asrock.com/mb/AMD/X399%20Taichi/index.asp#Memory I need to have 128Gb , i just need 64Gb now but the kit must be upgradable to 128Gb. My guts tell me it's a memory issue so i would like to isolate this and be sure it's not faulty ram. Those one are the only one that look to work above 2400 / without OC / under 500euros in the QVL : https://www.amazon.fr/Corsair-Vengeance-RGB-PRO-Enthousiaste/dp/B07GSJHVPB/ref=sr_1_fkmr1_1?__mk_fr_FR=%C3%85M%C3%85%C5%BD%C3%95%C3%91&keywords=VENGEANCE%C2%AE+RGB+PRO+64GB+%284+x+16GB%29+DDR4+DRAM+2666MHz+C16+Memory+Kit+%E2%80%94+Black&qid=1553123475&s=gateway&sr=8-1-fkmr1 https://www.amazon.fr/HyperX-HX426C16FBK4-64-64gb-Ddr4-2666mhz/dp/B06XNPSZY4/ref=sr_1_1?__mk_fr_FR=%C3%85M%C3%85%C5%BD%C3%95%C3%91&keywords=HX426C16FBK4%2F64&qid=1553123435&s=gateway&sr=8-1 https://www.amazon.fr/HyperX-Predator-DDR4-HX430C15PB3K4-64/dp/B01GCWQ72O/ref=sr_1_1?__mk_fr_FR=%C3%85M%C3%85%C5%BD%C3%95%C3%91&keywords=HX430C15PB3K4%2F64&qid=1553123344&s=gateway&sr=8-1 What would you recommand to be 100% sur it will be compatible. |
Posted By: xhue
Date Posted: 21 Mar 2019 at 3:01pm
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Oh, yes, the RAM recommendation! I totally forgot about that. Please forgive me! 2 things are for certain here - G.Skill are one of the best manufacturers out there. Their Ryzen-series memory reached cult status among AM4/TR4 users. I'm personally using their Flare X Black in several builds with 0 issues. Never with 8 sticks, though. While 128GB are fine, don't expect high mem speeds with 1st gen TR. 2400MT/s is your stable option for 24/7. Yesterday TechPowerUp posted an insane TR memory OC guide. I believe you can even achieve 2666 or even 2933 with a good set of Samsung B-dies and a mild OC. In conclusion - either get the Kingstons from the QVL or try to find some cheap G.Sill for Ryzens. |
Posted By: Xaltar
Date Posted: 21 Mar 2019 at 5:46pm
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I agree with Xhue here, the G.Skill Flair X range are specifically designed with Ryzen in mind (both AM4 and TR4). Using 8 modules will limit your frequency, particularly on first gen as Xhue noted. For reference I am using an X399 Phantom Gaming 6 paired with a Threadripper 2950X and I found the following when testing out different RAM configurations: 1: 2 modules -> 3600mhz 2: 4 modules -> 3200mhz 3: 8 modules -> 2666mhz The kits were rated at 3600mhz cl19 and the additional 2 kits were on loan from a retail outlet near my home where I purchased my 2 kits. Corsair Vengeance LPX 16gb kits x4. I am afraid I don't recall the model number, I have it written down somewhere but I would recommend Flair X over these anyway. You can expect a first gen TR to perform a little worse than my 2nd gen with 8 modules, I would guess xhue is on point with ~2400. If your goal is capacity and you know you won't likely get past 2400 anyway you can also check out G.Skill's Fortis RAM, it is also designed for Ryzen but is more budget oriented. I believe it goes all the way up to 3200 but the timings are not as good as the flair X stuff. Running at 2400 with tight timings on cheap kits will probably save you a fair bit without sacrificing any real world performance. ------------- 
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Posted By: sebkaine
Date Posted: 21 Mar 2019 at 6:29pm
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Thanks for your answer guys ! I agree that Gskill Trident and Flair are great, but they are far more expensive, and as i know i wouldn't be able to go over 2666, i have stick with PC2666 kit. I have just read your comment and have already order an other kit , i decide to go with this one : https://www.kingston.com/dataSheets/HX426C16FBK4_64.pdf They are in the QVL so they might not be the best kit, but i'm sure they have been tested. I let you know if new RAM kit solve the issue. if not i will have to search problem with the CPU. Cheers |
Posted By: xhue
Date Posted: 21 Mar 2019 at 6:30pm
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More so, AMD claim TR's IMC should work fine @ 2400 for 1st gen. They basically guarantee it. 2400 is also a JEDEC standard rate, so as soon as you get a decent kit you should be safe. Depending on your upgrade timeframe you may want to check if some kits are not EOL, i.e. you will have future availability on the market. If OP needs 128GB he most likely needs it for rendering or VM. Rendering won't benefit from tightened timings since it's mostly bandwidth limited. Maybe investing in a decent kit and OC it later is worth it, as it will save you many run-hours in the long-term, i.e. it will pay off. VM on other hand will have noticeable performance uplift from tight timings. |
Posted By: xhue
Date Posted: 21 Mar 2019 at 6:33pm
So, instead of just taking the CPU out you decided to throw a bunch of money? I like your style! :-) I bet Kingston like it too! |
sebkaine wrote:Posted By: sebkaine
Date Posted: 21 Mar 2019 at 6:33pm
| thanks for extra info xhue, i need lot of ram for CGI rendering and Fluid simulation computation. Good to know for the 2400 and the 8 kits. |
Posted By: sebkaine
Date Posted: 21 Mar 2019 at 6:34pm
| nope don't worry it's an amazon order i just return the ram and will get a full refund. |
Posted By: sebkaine
Date Posted: 24 Mar 2019 at 12:05am
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Well i have find the problem , and it was indeed a memory issue, but it was not a compatibility issue, it is just that ram kit where not enough plug in the memory slot. You have this weird one clip system, so even if you're ram is correctly clip and thing sound ok, you have to push a lot on the left part that doesn't have clipper to be sure that the connection is OK. i have plug and unplug the stick more than 10 times and at each time i made the same mistake. So in case you get this error 10 / 16 don't hesitate to force a little on the left part even if the clip looks ok. Thanks again for your help guys , the PC looks to work smoothly, i will keep the hyperX because it looks smoother but the corsair LPX 2666 CL16 15Gb which is not in the QVL is compatible also. Cheers |
Posted By: andreigeorgescu
Date Posted: 15 May 2019 at 8:31am
| Dude, thank you, your post saved me from so much frustration, I couldn't figure out what on earth was wrong with my memory! |
Posted By: gebbissimo
Date Posted: 29 Jul 2020 at 3:47pm
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I had the same problem, knew of this thread, but still thought that I had the RAM seated properly. Turns out, no, I didn't. By chance I got one slot in the correct position. For anybody else, these are the correct and wrong positions: Right: https://drive.google.com/file/d/1WTAJjobOmY7DC95Gt_M-SPgC2AD7En5e/view?usp=sharing Wrong: https://drive.google.com/file/d/1SHdTLmBOA6qY1cDX-kpo83TyRItVcq-g/view?usp=sharing P.s.: my thread for more details: http://forum.asrock.com/forum_posts.asp?TID=14989&PID=77670 |
Posted By: Xaltar
Date Posted: 29 Jul 2020 at 4:02pm
Thanks for sharing your solution gebbissimo  -------------
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