asrock fatal1ty z270 gaming i7 bios problems
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=11206
Printed Date: 05 Aug 2025 at 12:54pm Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: asrock fatal1ty z270 gaming i7 bios problems
Posted By: Mike Schneemann
Subject: asrock fatal1ty z270 gaming i7 bios problems
Date Posted: 29 Mar 2019 at 2:57am
Hello,
i have a fatal1ty z270 gaming i7 bios mainboard and a very strange problem:
Windows 10 is running normal but when i want go into the Uefi bios menu with del or F2 during the boot sequenze i get asked for the Bios password and after entering the password i can only move the mouse but the rest of the screen is only black and nothing happens anymore.
Reseting the Bios with the reset button made it more worst. Debug Code stops with 28. When i start the PC 2-3 times windows starts again.
Is it possible that the bios chip have a problem but windows can still boot?
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Replies:
Posted By: Xaltar
Date Posted: 29 Mar 2019 at 4:52am
Try a full CMOS clear using this method: http://forum.asrock.com/forum_posts.asp?TID=630&title=how-to-clear-cmos-via-battery-removal
That should purge all settings completely, including the BIOS password so don't forget to redo that if it is important to you. Let us know if that resolves your issue.
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Posted By: Mike Schneemann
Date Posted: 29 Mar 2019 at 3:09pm
Hello,
i found in the meanhwile a solution (i think the battery removal idea could also work in my case):
Because i could not enter the Bios menu (version 1.10) anymore, i updated the Bios to the latest version in DOS(i used the program Rufus for making a bootable USB stick).
After the update i could luckily enter the Bios again but the Debug Code 28 (memory problem) was still there. I found out, that the memory dram times were not correct set inside the Bios (that was the reason why the PC startet Windows after 3 attempts because after 2 fail starts the mainboard used the standard values). I loaded the Bios factory defaults and loaded the XPS profile. Now it shows the correct values and everything works complete normal again.
But I dont know why the Bios changed the dram time values from its own. I was since around 1 Year not anymore inside the Bios Menu.
Best greetings
Mike
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