AMD Motherboards - AB350 Pro4 PCIE2 slot no detect problem

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AB350 Pro4 PCIE2 slot no detect problem

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=11242
Printed Date: 27 Dec 2024 at 12:39pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: AB350 Pro4 PCIE2 slot no detect problem

Posted By: Tabris
Subject: AB350 Pro4 PCIE2 slot no detect problem
Date Posted: 02 Apr 2019 at 2:13pm

I got a weird problem.
When install my new RX560 to PCIE2 slot, there is no display output.
However, it works in PCIE4 slot.
But due to performance factor, I want to use on PCIE2 slot.
Can someone provide any solutions?

Replies:

Posted By: ASRock_TSD
Date Posted: 02 Apr 2019 at 3:01pm

Dear Tabris,

Greetings, this is ASRock TSD.

Regarding to your question, we provide some suggestions for verifying.

1. Please refer to user manual page.25 to clear CMOS.
http://asrock.pc.cdn.bitgravity.com/Manual/AB350%20Pro4.pdf

2. Please install another graphics card to PCIe2 slot to check if it can display properly.

3. If possible, please change another CPU to verify.

4. If possible, please install this graphics card to another system to verify.

Thanks!

All the best,
ASRock TSD