.B360M IB-R1
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=11250
Printed Date: 03 May 2024 at 8:59pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: .B360M IB-R1
Posted By: Learned
Subject: .B360M IB-R1
Date Posted: 03 Apr 2019 at 5:44am
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Hello, Just bought a new computer from Best Buy. When you pay a grand for a new machine, you don't expect to be on a forum seeking support almost immediately. I'm here because my motherboard says ASRock B360M IB-R1 and apparently ASRock says that it doesn't exist. It's not on their list. It's nowhere to be found on the internet as far as drivers or software or support. The support page for IBuyPower which is the name it was sold as.. just links to ASRock which has nothing at all. Also, I would install them from my DVD for the computer.. but they didn't include one. Even worse, even if they did, the dvd's it came with are useless because there's no cd/dvd drive in the machine. And even if you wanted one, there's no drive bay to add one, and as a matter of fact it takes a miracle to even access the drive that came with it. I'll give this lousy company a day to find me the software and drivers and then I'll just bring it back and tell Best Buy what I think of them selling me a lemon for a grand. |
Replies:
Posted By: Xaltar
Date Posted: 03 Apr 2019 at 3:48pm
Download CPUz and check the motherboard tab, that should give you the name listed in the board's BIOS. I guess it could be an OEM product provided to the system manufacturer but I can't say for certain. Get back to us with what CPUz identifies it as and if we still can't work it out from there I will get in touch with my contacts at ASRock and see if we can get an answer from them directly. For drivers and such you will be fine downloading drivers from any of the B360 boards ASRock (and other manufacturers) make. But BIOS updates etc are model specific. ------------- 
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Posted By: iarobertson77
Date Posted: 05 May 2019 at 1:55am
| Same issue. I downloaded CPU-Z, and it confirms the motherboard as being an ASRock B360M IB-R1. |
Posted By: Kain76
Date Posted: 10 May 2019 at 3:10am
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I believe i purchased the exact same pc from best buy also. Ibuypower BB952. I had the same issue trying to update the bios. I kept getting results for b360m pro but the bios updates listed did not work. There seems to be a problem with usb ports having input lag with my PC, even on the desktop there is noticable mouse float. The audio ports also caused input lag spike in game. I finally just took the pc back to best buy today to see if they can update the bios and do full diagnostics. I am really hoping they will just replace the motherboard. |
Posted By: papawana1
Date Posted: 17 Jul 2019 at 1:27am
| I filed an RMA with Ibuypower and finally got a driver dvd and a user manual for my BB961 computer with a B360M iB-R1 after months of phone calls to Best Buy, ASRock, and Ibuypower that those 2 items DID NOT EXIST!!! |
Posted By: badbri
Date Posted: 17 Jul 2019 at 10:38am
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As I told you here (and Xaltar mentioned above): http://forum.asrock.com/forum_posts.asp?TID=11511&KW=&title=b360m-1br1-motherboard your board is an OEM board. Asrock cannot support any OEM products therefore the tech support claimed it did not exist because technically it was not an Asrock board after IB bought it and changed the BIOS to their own version and renamed the board. Sorry if you did not understand that. ------------- https://www.passmark.com/baselines/V9/display.php?id=99573335296 |
Posted By: papawana1
Date Posted: 17 Jul 2019 at 8:34pm
| ASRock told me it was their board way back when...said it was a OEM board...told me to use the drivers for the B360m ITX-OC, which do not match up to my machine...the board is clearly stamped ASRock...the new driver dvd that Ibuypower sent is stamped ASRock and has a part number and serial number |
Posted By: DabzX
Date Posted: 18 Jul 2019 at 12:25pm
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After a bit of research this is what I found to be the exact same make/type just different SKU. B360M Pro4 Supports 9th and 8th Gen Intel® Core??Processors (Socket 1151) Supports DDR4 2666 2 PCIe 3.0 x16, 2 PCIe 3.0 x1, 1 M.2 Key E for WiFi AMD Quad CrossFireX?? Graphics Output Options: HDMI, DVI-D, D-Sub 7.1 CH HD Audio (Realtek ALC892 Audio Codec), ELNA Audio Caps 6 SATA3, 1 Ultra M.2 (PCIe Gen3 x4), 1 M.2 (PCIe Gen3 x1 & SATA3) 2 USB 3.1 Gen2 10Gb/s (1 Type-A + 1 Type-C) 4 USB 3.1 Gen1 (2 Front, 2 Rear) Intel® Gigabit LAN |
Posted By: papawana1
Date Posted: 18 Jul 2019 at 10:25pm
| They are different. The rear I/O panel on the Pro 4 has plug ins for PS/2 Mouse and PS/2 Keyboard and VGA. The IB-R1 does not. The Pro 4 does not have WI-FI. The IB-R1 does. |
Posted By: papawana1
Date Posted: 20 Jul 2019 at 10:39pm
| I filed an RMA with Ibuypower and got the driver cd and the user manual for the ASRock B360M IB-R1 motherboard. It does exist!!! |
Posted By: badbri
Date Posted: 21 Jul 2019 at 9:46am
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Great ! Can you take a picture of the motherboard so others can see what exactly it looks like ? ------------- https://www.passmark.com/baselines/V9/display.php?id=99573335296 |
Posted By: papawana1
Date Posted: 21 Jul 2019 at 12:12pm
| I have the diagram from the manual and the listing of what is in the picture but no place on the web to link it to. I could email them to you to post if you want. |
Posted By: Ambeyleelou
Date Posted: 25 Jul 2019 at 10:06pm
| Can you send to me also please, just bought this machine and will need them also. Thank you! |
Posted By: papawana1
Date Posted: 25 Jul 2019 at 10:43pm
| I have the diagram from the manual and the listing of what is in the picture but no place on the web to link it to. I could email them to you if I had your email address. |
Posted By: Ambeyleelou
Date Posted: 25 Jul 2019 at 11:56pm
| Thank you, my email is amberlpalmer3@gmail.com |
Posted By: ennead
Date Posted: 26 Jul 2019 at 7:22am
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Could you send me a copy as well? Do you have a .pdf of the manual?? my email is ennead000@gmail.com |
Posted By: papawana1
Date Posted: 26 Jul 2019 at 7:34am
| Sent you the 2 pages. The manual has 30 pages. Way too much work on my part. |
Posted By: ennead
Date Posted: 26 Jul 2019 at 10:53am
| Thanks! Did they send you a physical copy of the manual? |
Posted By: ennead
Date Posted: 26 Jul 2019 at 1:23pm
| That's just what I needed, thanks for the .pdf!! |
Posted By: badbri
Date Posted: 27 Jul 2019 at 9:56am
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papawana1, please check your inbox. I sent you a PM with my email and would like what ever you can send me. Thanks ------------- https://www.passmark.com/baselines/V9/display.php?id=99573335296 |
Posted By: badbri
Date Posted: 27 Jul 2019 at 11:48pm
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Nevermind and Thank You, my email was slow and didn't see that you had already sent it. ------------- https://www.passmark.com/baselines/V9/display.php?id=99573335296 |
Posted By: Heckk97
Date Posted: 08 Aug 2019 at 7:50am
| Would it be possible for me to have it too? |
Posted By: papawana1
Date Posted: 08 Aug 2019 at 9:40pm
| sure...I just need your email address |
Posted By: benzo
Date Posted: 14 Aug 2019 at 9:03am
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Me too please! I just got this thing! jcseward13@gmail.com Thanks! |
Posted By: papawana1
Date Posted: 14 Aug 2019 at 9:20pm
| just sent...enjoy |
Posted By: benzo
Date Posted: 14 Aug 2019 at 9:22pm
| You're a god. Thank you! |
Posted By: Jwindle
Date Posted: 18 Aug 2019 at 3:41pm
| Hey could you please email me the link to the motherboard at jwindle2869@gmail.com |
Posted By: papawana1
Date Posted: 18 Aug 2019 at 8:27pm
| manual sent |
Posted By: corbinat23
Date Posted: 27 Aug 2019 at 2:33am
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Hey man, would you be able to email me that manual as well? Running into problems finding specs on it. Thanks! corbinat23@gmail.com |
Posted By: papawana1
Date Posted: 27 Aug 2019 at 5:35am
| manual sent |
Posted By: demonhellcat
Date Posted: 29 Aug 2019 at 8:07pm
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Curious if I could could get that manual as well? Also, does any body know if it's compatible with 9th gen CPUs as it comes from ibuypower without needing a BIOS update? Thanks so much allen.margavich@hotmail.com |
Posted By: papawana1
Date Posted: 29 Aug 2019 at 9:51pm
| manual sent...my cpu is a 9th generation Intel |
Posted By: Argenys
Date Posted: 30 Aug 2019 at 11:52am
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Hey, could I have it as well? Much appreciated. Argenysh@live.com |
Posted By: papawana1
Date Posted: 02 Sep 2019 at 9:51pm
| manual sent...enjoy |
Posted By: jamerson318
Date Posted: 07 Sep 2019 at 11:50am
| Could you please send the manual also. Thanks. kennyjamerson@gmail.com |
Posted By: papawana1
Date Posted: 07 Sep 2019 at 1:34pm
| manual sent...enjoy |
Posted By: questorfla
Date Posted: 08 Sep 2019 at 7:15am
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I hate to add to the line but i just got this exact same system from Office Depot Same Non-existent MB I would also greatly appreciate the manual if you could send it mwg@gricor.com while I'm at it, can anyone comment on the system? I just got it and could still return it. I guess i could live with having aun unknown MB model ------------- Questorfla |
Posted By: Jamco
Date Posted: 10 Sep 2019 at 7:32pm
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questorfla Did you receive either a manual or disc? What version of windows are you running? Have you checked your device driver for conflicts..........? |
Posted By: papawana1
Date Posted: 10 Sep 2019 at 10:17pm
| manual sent |
Posted By: Jamco
Date Posted: 11 Sep 2019 at 12:03am
Papa You're a life saver you've helped so many people here 
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papawana1 wrote:Posted By: cmcsherry01
Date Posted: 15 Sep 2019 at 10:38pm
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Hey, if it's not too much trouble I would like to have a look at the manual please? nyg2010@rocketmail.com Thank you in advance. ------------- AATW |
Posted By: Jamco
Date Posted: 15 Sep 2019 at 11:00pm
Sent........ |
Posted By: putrijaya
Date Posted: 17 Sep 2019 at 6:19am
| Can you send the manual to me at scott@yunnansourcing.com please? |
Posted By: papawana1
Date Posted: 17 Sep 2019 at 7:21am
manual set |
Posted By: JayyHuelsman
Date Posted: 18 Sep 2019 at 11:03pm
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Hey, I have the same motherboard. Could I get the manual sent to my email as well? My email is jonjedijet@hotmail.com. Thanks! ------------- Jayy |
Posted By: Jamco
Date Posted: 19 Sep 2019 at 1:04am
Manual sent |
Posted By: daleets
Date Posted: 19 Sep 2019 at 11:46am
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Guess I'm next in line. Please and thank you -- abthuston@hotmail.com |
Posted By: papawana1
Date Posted: 22 Sep 2019 at 1:33am
manual sent |
Posted By: Wakabaca6
Date Posted: 22 Sep 2019 at 11:11pm
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can i get the manual as well. thanks in advance. cdebaca6@gmail.com |
Posted By: papawana1
Date Posted: 22 Sep 2019 at 11:25pm
manual sent |
Posted By: aiwip86
Date Posted: 26 Sep 2019 at 12:24am
| Me too if you wouldnt mind... manual@aiwip86.33mail.com |
Posted By: papawana1
Date Posted: 26 Sep 2019 at 2:15am
manual sent |
Posted By: GerryT
Date Posted: 28 Sep 2019 at 1:13pm
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I would appreciate it if you could send me the manual also if it is not too much trouble. Thank you so much! gerry.thibodeau@gmail.com |
Posted By: papawana1
Date Posted: 28 Sep 2019 at 3:56pm
manual sent |
Posted By: Xaltar
Date Posted: 28 Sep 2019 at 4:16pm
Huge thanks to Papawana1 for helping everyone in this thread  -------------
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Posted By: cbrtlsseca
Date Posted: 01 Oct 2019 at 12:17am
| So just picked up my system with this board and the CD and documentation I got with it was for a ASUS graphics card that isn't even in the system. Only question I have does this board even have a M.2 slot? I have a spare 250Gb SSD but it is M.2 and not Sata. I am guessing not since this board appears to be a one off for iBuypower systems that are for retail stores to sell. |
Posted By: papawana1
Date Posted: 01 Oct 2019 at 1:20am
My board has a Ultra M.2 Socket (M2_1), supports M Key type 2230/2242/2260/2280 M.2 PCI Express module up to Gen3. Send me your email address, and I will send you the manual. Take the side cover off to see if your board has that slot. These machines DO come with various video cards. Mine came with ASUS GEFORCE GTX 1660. Go on the web to the support page for YOUR video card, and download the newest driver. |
Posted By: shortstuff31930
Date Posted: 06 Oct 2019 at 2:12pm
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Can I please get a copy of the manual for the b360m ib-r1 motherboard? Thank you . j.stevensjr31930@gmail.com ------------- Snowbound s964 i7 9700f, 16gb adata 2666, rtx 2060 6gb, Samsung 970 Evo plus 250gb, wd green 1tb |
Posted By: papawana1
Date Posted: 06 Oct 2019 at 9:56pm
manual sent |
Posted By: wms
Date Posted: 12 Oct 2019 at 2:58pm
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Could I Also Have A Copy Of The Manual? wmsetser@hotmail.com |
Posted By: papawana1
Date Posted: 12 Oct 2019 at 9:18pm
manual sent |
Posted By: wms
Date Posted: 13 Oct 2019 at 1:43am
| Thank You papawana1 |
Posted By: RollingFlowers
Date Posted: 14 Oct 2019 at 10:08am
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please @papawana1! matt_herrera@icloud.com |
Posted By: unilock5713
Date Posted: 15 Oct 2019 at 2:53pm
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Yep, I'd like a copy of whatever you have as well. [my username]@gmail.com Thanks. |
Posted By: Solohitter
Date Posted: 17 Oct 2019 at 12:10am
| Hey man can you please send me the motherboard info . I just got this rig from Best Buy and although it runs great I have no info on it . Please and thank you . My email is larry95215@yahoo.com |
Posted By: papawana1
Date Posted: 17 Oct 2019 at 10:11pm
manual sent |
Posted By: papawana1
Date Posted: 17 Oct 2019 at 10:12pm
manual sent |
Posted By: papawana1
Date Posted: 17 Oct 2019 at 10:12pm
manual sent |
Posted By: Cromlaoch
Date Posted: 19 Oct 2019 at 4:37am
| Could I please get a copy? :) cromcastic@gmail.com |
Posted By: papawana1
Date Posted: 19 Oct 2019 at 5:19am
manual sent |
Posted By: papawana1
Date Posted: 19 Oct 2019 at 5:22am
it was sent but then I was notified that it did not go through as attempts by the isp to send it to you FAILED!!! |
Posted By: Isaac_sanch
Date Posted: 19 Oct 2019 at 9:32am
| Can you send me it too? My email is isaacs01@ymail.com |
Posted By: papawana1
Date Posted: 19 Oct 2019 at 9:46pm
manual sent |
Posted By: unilock5713
Date Posted: 20 Oct 2019 at 8:52pm
Awesome, thanks so much. I've uploaded the manual here for posterity: https://drive.google.com/open?id=1qzoS12q6p4RnM94QAFcvoVb5TKs0tD4z |
Posted By: Jamco
Date Posted: 26 Oct 2019 at 2:24am
Thank you for uploading the manual.......... I'm certain Papa didn't mind sending copies to anyone who asked...... ASRock should have offered to send everyone on this forum the printed version they should have received in the first place! How about it ASRock..........? Thank you Papa..... |
Posted By: zgibson0911
Date Posted: 30 Oct 2019 at 2:17am
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Hey papawana1, hoping you could also help me out by sending the manual, email is zgibson0911@icloud.com Thanks for helping everyone out. curious though looking at upgrading cpu to something a little faster then this i5 9400 F. Anyone venture in changing out the cpu yet? |
Posted By: papawana1
Date Posted: 04 Nov 2019 at 12:41pm
manual sent |
Posted By: MaskedCorndog
Date Posted: 09 Nov 2019 at 10:22pm
Did you ever upgrade your CPU? I'm looking to upgrade my 15-9400f, but i'm worried my ibuypower motherboard will not support it. |
Posted By: MaskedCorndog
Date Posted: 09 Nov 2019 at 10:23pm
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Hey man, do you think you could send me the manual as well? embryjj@gmail.com I appreciate it! |
Posted By: papawana1
Date Posted: 09 Nov 2019 at 11:22pm
manual sent |
Posted By: zacguerra
Date Posted: 27 Nov 2019 at 1:57pm
| Anyway I could get the manual Im having the same issue thanks! guerrazac@yahoo.com |
Posted By: papawana1
Date Posted: 27 Nov 2019 at 10:05pm
manual sent |
Posted By: Fahrenheit
Date Posted: 01 Dec 2019 at 10:02am
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Hey papawana1 may also have an email sent to because I am having the same problem that everyone else on here is having. Email is: adameb360@gmail.com |
Posted By: papawana1
Date Posted: 01 Dec 2019 at 11:41am
manual sent |
Posted By: trudeaubjj
Date Posted: 04 Dec 2019 at 11:22am
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I am having the same problem and was wondering if you could email the manual as well. Thank you in advance. trudeaubjj@icloud.com |
Posted By: Jamco
Date Posted: 06 Dec 2019 at 6:23am
A copy of the manual was posted online weeks ago........... https://drive.google.com/file/d/1qzoS12q6p4RnM94QAFcvoVb5TKs0tD4z/view |
Posted By: papawana1
Date Posted: 06 Dec 2019 at 9:42pm
manual sent |
Posted By: HEF
Date Posted: 20 Dec 2019 at 12:20am
| Could I get the manual as well? Thanks in advance. JHeflin14@gmail.com |
Posted By: papawana1
Date Posted: 20 Dec 2019 at 6:30am
manual sent |
Posted By: papawana1
Date Posted: 23 Dec 2019 at 12:13pm
| first off, I appreciate all of the kind thanks I have received...I originally upgraded this motherboard to 32gb of ram...to make it even better, I just upped it again...this time to the max 64gb...computer works much better...if anyone is interested in the 4 8gb ram, send me a msg...they are Vengeance LPX DDR4 2400 MHz |
Posted By: Jqmosley
Date Posted: 23 Dec 2019 at 7:34pm
| If you could help me out as well it would be much appreciated jqmosley@gmail.com please and ty. |
Posted By: Jqmosley
Date Posted: 23 Dec 2019 at 7:47pm
| If you could help me out as well it would be much appreciated jqmosley@gmail.com please and ty. I?™m new to computers so that pdf file would be great I can?™t seem to open the file you posted. |
Posted By: Jamco
Date Posted: 24 Dec 2019 at 4:15am
Papa hope all is well you're a tremendous assets to this thread, I hope the holidays find you in both good heath and spirit. Cleaning my desk in preparing for the new year I found the USB stick you were interested in, if you're still interested please let me know and I will send this week. Happy Holidays my friend
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Posted By: Jamco
Date Posted: 24 Dec 2019 at 4:17am
The manual has been posted on Google for months now....! I'll post the link once more...... https://drive.google.com/file/d/1qzoS12q6p4RnM94QAFcvoVb5TKs0tD4z/view |
Posted By: papawana1
Date Posted: 26 Dec 2019 at 4:35am
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Papa hope all is well you're a tremendous assets to this thread, I hope the holidays find you in both good heath and spirit. Cleaning my desk in preparing for the new year I found the USB stick you were interested in, if you're still interested please let me know and I will send this week. Happy Holidays my friend [/QUOTE] Thank you sir...I would appreciate the usb stick |
Posted By: papawana1
Date Posted: 26 Dec 2019 at 4:37am
| manual sent |
Posted By: OldManFoo
Date Posted: 01 Feb 2020 at 9:49pm
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Can you send me a copy of manual and diagram? Ty Kenneth |
Posted By: papawana1
Date Posted: 01 Feb 2020 at 11:41pm
| I need your email address...send to papawana@att.net |
Posted By: mark2thesprinkle
Date Posted: 05 Mar 2020 at 8:39am
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@papawana1 I know you've went through quite a lot of time and trouble to help everyone here and send the info for the ASRock B360M IB-R1 Motherbord and I know everyone you've helped is GREATLY APPRECIATED to you for that as would I be GREATLY APPRECITED to you if you would Please help me out by sending that info to my email address mark2thesprinkle@aol.com. I too bought an IBUYPOWER Gaming PC from BestBuy about 7 months, for a long time I wanted to move from console to PC for gaming. The thing is that im new to PC and how they work and still learing them, im just like the rest of these guys, I couldn't find anything on this motherboard. Again if it isn't much trouble to you I seriously would be GREATLY APPRECIATED if you could help me and thanks again. God Bless YOU and YOUR. ------------- "Gotta be on ya P's,Gotta be on ya Q's,or you'll be on the News!" |
Posted By: papawana1
Date Posted: 05 Mar 2020 at 12:29pm
manual sent |