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BIOS freeze

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=11301
Printed Date: 29 Jul 2025 at 1:11pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: BIOS freeze
Posted By: Nayuu
Subject: BIOS freeze
Date Posted: 12 Apr 2019 at 3:26pm
Hello,
When entering to BIOS by pressing del, the PC hangs on the first page of the BIOS
Both the keyboard and the mouse freeze
But if I enter to WIN10 OS, there is all working.
I want to XMP memory so I need to work in BIOS page.
Please help me.



Replies:
Posted By: Nayuu
Date Posted: 12 Apr 2019 at 5:30pm
Sorry, b450 pro4
my bad


Posted By: Xaltar
Date Posted: 12 Apr 2019 at 6:12pm
Try different USB ports and if that fails try different peripherals, typically cheap ones have a better chance of working as they lack proprietary firmware. Let us know how it goes.

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Posted By: ASRock_TSD
Date Posted: 12 Apr 2019 at 7:10pm
Dear Nayuu,

Greetings, this is ASRock TSD.


According to your question, we provide some suggestions for verifying:

1. Please refer to user manual page.27 to clear CMOS.
http://asrock.pc.cdn.bitgravity.com/Manual/B450%20Pro4.pdf

2. Please re-install the CPU and memory to verify.

3. Please install one stick memory to each slot to check if the system can boot into the BIOS properly.

4. Please check the CPU and chassis thermal flow.

5. If possible, please change another CPU and memory to verify.


Thanks!

All the best,
ASRock TSD



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