X370 Gaming-ITX/ac, R5 5500 support
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=113300
Printed Date: 06 Oct 2025 at 8:35pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: X370 Gaming-ITX/ac, R5 5500 support
Posted By: techrider
Subject: X370 Gaming-ITX/ac, R5 5500 support
Date Posted: 16 Aug 2025 at 6:30am
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Hello. I'm having problems upgrading my processor in my Fatal1ty X370 Gaming-ITX/ac. It's got an A8-9600 but I'm trying to upgrade to a Ryzen 5 5500. The BIOS was at 5.70 but when I put the new CPU in, the fans turn on for a few seconds then they shut off and turn on again. If I put the 9600 in, the system boots. I upgraded to 5.90 but it still does the same thing. I've also cleared the CMOS with the jumper and left the battery unplugged over night without the system plugged in. What else can I try? Thank you! |
Replies:
Posted By: wino
Date Posted: 16 Aug 2025 at 9:17pm
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The first BIOS version that recognizes the Ryzen 5500 is version 7.0. However, I don't know how you're supposed to flash it, since it also stops supporting the Bristol Ridge (A8-9600). It's a tough situation :) ------------- AB350 Gaming-ITX/ac 10.43 BIOS (AGESA 1.2.0.F) | Ryzen 5 5600 | G.Skill Flare X 2x8GB @ 3466 14-14-14-28 1.4 V | Zotac RTX 5060 SOLO | Kingston KC3000 1 TB M.2 | Plywood case 24x22x21 cm |
Posted By: Xaltar
Date Posted: 17 Aug 2025 at 12:24am
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wino pretty much hit the nail on the head. Your best bet would be to take your system in to a tech store/specialist and have them update the BIOS for you. Otherwise you will need a CPU that is supported by version 7.0 to perform the update safely. ------------- 
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Posted By: techrider
Date Posted: 17 Aug 2025 at 10:59pm
| Thank you both for your responses. I guess I should have read more than "Ryzen support" - I have a Ryzen 1600x in another system that I could probably use to get that board up to the correct version. Maybe I'll try that out. |
Posted By: techrider
Date Posted: 18 Aug 2025 at 1:36am
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Update, with my 1600X I was able to get the BIOS flashed to 7.40 and the 5500 now works and I have a Happy Son! Thanks for the help! |
Posted By: Xaltar
Date Posted: 18 Aug 2025 at 6:41pm
Awesome! Glad to hear it  -------------
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