Intel Motherboards - J4125-ITX USB weird issue

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J4125-ITX USB weird issue

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=113372
Printed Date: 27 Oct 2025 at 2:33pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: J4125-ITX USB weird issue

Posted By: Gussie
Subject: J4125-ITX USB weird issue
Date Posted: 27 Oct 2025 at 5:02am

Hi,

I have two J4125-ITX boards, one is OK but the other has an issue - a rather strange one!

I use the onboard USB 3.2 Gen1 Header (USB3_0_1) to provide two front USB 3.0 ports. On one board it works fine but on my second board I have a strange issue. I can plug in any portable HDD or SDD without issues BUT if I plug in any USB Flash drive (i.e. memory stick) it will not be seen at all. I've tried many USB storage devices, portable HDDs and SSDs are ok but not memory sticks. I've also tried two different USB 3.0 Front Panels - makes no difference.

Please note the rear USB 3.0 and 2.0 onboard ports work fine. Also I'm running Windows 11 Pro and have reinstalled the USB drivers several times

Am I missing something obvious here - why would any portable HDD or SSD work but not any memory stick when using the USB 3.2 Gen1 Header (USB3_0_1) interface.