AMD Motherboards - A620M-HDV/M.2+ sleep issue

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A620M-HDV/M.2+ sleep issue

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=113407
Printed Date: 11 Dec 2025 at 6:26am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: A620M-HDV/M.2+ sleep issue

Posted By: Quasar
Subject: A620M-HDV/M.2+ sleep issue
Date Posted: 10 Dec 2025 at 9:14pm

Hello,

first my system.

OS: Windows 11 Pro Build 26200.7462 (25H2)
Board: A620M-HDV/M.2+
BIOS: 3.50
APU: Ryzen 5 8500G Radeon 740M
RAM: Kingston KF560C30-8
Drive: Crucial CT1000P3PSSD8

Up to BIOS version 3.40, the screen automatically turned on when I woke the system from standby with a 'single' mouse click or keystroke.

Since version 3.50, this no longer works; a 'second' mouse click/key press is now required to reactivate the screen.

It's nothing really tragic, but I am nonetheless interested to know if others have experienced the same thing.

Things I have already tried on the advice of ASRock support:

1. Tried a different USB port for the mouse.
2. Reinstalled the chipset driver.
3. Loaded the BIOS default settings.
4. Reinstalled the graphics driver.

None of this made any difference.

They were unable to reproduce the problem and even sent me a video, which shows the screen automatically turning on with a 'single' mouse click under the same conditions (Board and BIOS version).

Maybe someone here has an explanation for this.

BTW: Are there any server issues here? The pages always take forever to load (tested with two different browsers).