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X370Taichi WD SSD not detected in Windows

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=113409
Printed Date: 26 Mar 2026 at 11:43pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: X370Taichi WD SSD not detected in Windows
Posted By: techrider
Subject: X370Taichi WD SSD not detected in Windows
Date Posted: 13 Dec 2025 at 4:20am
Hello,

I have a question about my X370 Taichi.

I've had the board in place for many years and things have worked great. Recently I decided to do a couple upgrades. I swapped out my CPU and video card, they both work great. I've been using a Samsung 960 in my M.2 Primary since the start and had a WD sitting around so I thought I'd add it. This is where things feel apart.

The WD shows up in the BIOS, all looks well. Once I get back into Windows, nothing is seen. The device doesn't appear in device manager and the disk doesn't show in Disk Manager.

I've double checked the BIOS settings and from other posts, everything looks fine. The drive shows every time I look.

For storage, I've got the Samsung in NVME listed, 2 SATA drives in RAID1 in sata1/2. A DVD connected to another sata port.

Am I running into an unknown resource conflict?   

Thanks!



Replies:
Posted By: techrider
Date Posted: 26 Mar 2026 at 8:18pm
Hello,

I wanted to follow up as I was able to resolve the issue. It turns out Windows saw it the whole time but used the wrong driver. It was listed as "AMD-RAID Bottom Device" and there were two of them. Once I changed it manually to "Standard NVMe Express Controller" provided by Microsoft, it started working.

I also took it off the on board M.2 and used one of the PCIe adapters. It didn't change anything prior to me finding the fix online. Seems like it's fairly common with a couple of AMD Chipsets.   I left it in the adapter since it was working. I don't believe it was necessary but I didn't want to take everything apart again to move it.

Hope this helps someone!



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