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Unable to detect audio / Realtek

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=11373
Printed Date: 30 Jul 2025 at 2:11am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Unable to detect audio / Realtek
Posted By: justin3250
Subject: Unable to detect audio / Realtek
Date Posted: 24 Apr 2019 at 10:22pm
I recently purchased a Fatal1ty X470 Gaming K4 and updated the bios to the latest driver on the motherboard support page and also installed other drivers available there. I installed the realtek high definition audio driver, however, I do not see it when I open device manager under the sounds, video and audio controller. The only thing I see there is High Definition Audio. I tried uninstalling and reinstalling realtek multiple times, yet no luck. Is it an issue with the mobo?

(Other parts: https://pcpartpicker.com/user/justin3250/saved/)



Replies:
Posted By: justin3250
Date Posted: 25 Apr 2019 at 10:05pm
Turns out it was a faulty audio codec on the mobo. My retailer was able to confirm that. Will get it replaced from them since they had a 15 day return policy with the store.


Posted By: gizmic
Date Posted: 26 Apr 2019 at 10:18am
there have been some issues with realtek and recent windows 10 i'm currently not using any drivers from realtek and letting windows install and i havent changed since i dont have any problems with it but installing realtek drivers would cause no sound for me (i havent any newer drivers)

so you could just uninstall and let it go auto and see if there is any audio from the system

i also think theres realtek software in the win store but heh i dont like installing anything from that

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