AMD Motherboards - Restart when playing Games

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Restart when playing Games

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=11557
Printed Date: 27 Apr 2024 at 9:34am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Restart when playing Games

Posted By: Zantetsuken
Subject: Restart when playing Games
Date Posted: 28 May 2019 at 2:28pm

When i play any games, my pc (AB350M Pro4) reboot several times.
Where can be this problem?
I use RX480 for output.
Please advise, thank you.

Replies:

Posted By: ASRock_TSD
Date Posted: 28 May 2019 at 3:44pm

Dear Zantetsuken,

Greetings, this is ASRock TSD.

According to your question, there are some suggestions for verifying:

1. Please refer to the user manual to clear CMOS.(Page 27)
http://asrock.pc.cdn.bitgravity.com/Manual/AB350M%20Pro4.pdf

2. Please install graphic card to PCIE2 or PCIE3 slot.

3. Please check the CPU temperature via A-tuning utility when playing the game.
http://asrock.pc.cdn.bitgravity.com/Utility/A-Tuning/A-Tuning(v3.0.241).zip

4. If possible, please install another graphics card / PSU to check again.

5. If possible, please change another SSD with clean OS to verify.

Thanks!

All the best,
ASRock TSD