Unable to connect to network
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=11598
Printed Date: 28 Jul 2025 at 11:31pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Unable to connect to network
Posted By: Looms
Subject: Unable to connect to network
Date Posted: 03 Jun 2019 at 2:24pm
Dear,
My AB350M Pro4 unable to connect to network via Ethernet, updated BIOS to 5.10 still the same.
Reinstalled Windows 10 persists.
Is there anything I can check or this is a broken board?
Thank.
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Replies:
Posted By: ASRock_TSD
Date Posted: 03 Jun 2019 at 3:30pm
Dear Looms,
Greetings, this is ASRock TSD.
According to your Network question, we provide some suggestions for verifying:
1. Please enter OS > Device Manager > Network Adapters to check if the Realtek(PCIe) GbE Ethernet Controller is recognized.
2. Try to right click the Ethernet icon in task bar to troubleshoot.
3. If the controller or the cable is not detected, please try other Ethernet cables to verify.
4. If possible, please connect the system to other routers to verify.
5. If possible, please use other systems to verify the Network environment.
Thanks!
All the best,
ASRock TSD
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Posted By: oliviakatie
Date Posted: 17 Jul 2019 at 2:33pm
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I was dealing the same problem in fact I had a issue of Timeout Error in Belkin Router so I visited this website http://www.routercustomercare.co/blog/how-to-fix-timeout-error-in-belkin-router/ for technical assistance and found it helpful.
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