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Freeze symptom

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=11607
Printed Date: 28 Jul 2025 at 10:50am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Freeze symptom
Posted By: fpM956kG
Subject: Freeze symptom
Date Posted: 05 Jun 2019 at 11:01am
Hi,
I got a ASROCK B450 Pro4yesterday.
But every time I boot into windows10 will freeze after a minute.
Fresh install of Windows 10 but no help.

All my part is brand new: 2600 CPU, RX570 and 970 EVO M.2
What can I do now, please further advise.

Thanks,



Replies:
Posted By: ASRock_TSD
Date Posted: 05 Jun 2019 at 11:20am
Dear fpM956kG,

Greetings, this is ASRock TSD.


According to your question, we provide some suggestions for verifying:

1. Please refer to user manual page.27 to clear CMOS.
http://asrock.pc.cdn.bitgravity.com/Manual/B450%20Pro4.pdf

2. Re-install the CPU with bare bone device; once stick memory, graphics card and system disk to verify. Ensure the CPU cooler is installed properly.

3. If possible, please install another SSD/HDD with clean OS to verify your system device.

4. If possible, please install another CPU/memory/graphics card/PSU to verify.


Thanks!

All the best,
ASRock TSD


Posted By: fpM956kG
Date Posted: 25 Jun 2019 at 11:14am
Hi ASRCK,

Sorry for the late reply, finally the problem is memory.
After changing another one and system can work stable.
Thanks for help!



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