AB350 PRO4 Not Recognizing Any SATA drives
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=11630
Printed Date: 09 Aug 2025 at 11:00am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: AB350 PRO4 Not Recognizing Any SATA drives
Posted By: Jamin014
Subject: AB350 PRO4 Not Recognizing Any SATA drives
Date Posted: 09 Jun 2019 at 7:24am
So I bought a new case for my setup, and as of this morning in the old case, everything worked fine.
Now that I have unplugged everything and reset into the new case, my AB350 PRO4 motherboard will not recognize any of my previously working hard drives. I have windows installed on a Transcend SSD370 and I have a standard WD 1TB HDD.
I can't for the life of me figure out why. In the UEFI it shows no bootable devices. I have moved every SATA to a different spot. I have used new and old SATA cables. I have a new Samsung 860EVO that is also not recognized.
Any help is appreciated.
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Replies:
Posted By: Ray62
Date Posted: 09 Jun 2019 at 4:34pm
Put your mainboard out of the case and make a test setup on the desk to verify the functionality. If everything is ok, you had a board mounting problem with your new case.
If the problem(s) still exists, you probably damaged something (ESD).
Anti static mounting tools are always recommended (but i know, most people are not using it) when setting up PC hardware.
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Asrock Fatal1ty X370 Professional Gaming Offline
Under test:
MSI X570_MEG_ACE | AMD Ryzen 9 3900X | Scythe Mugen5 | 2x16GB F4-3200C14D-32GTZ@3466 | ASUS GeForce GTX 1080 Ti FE
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Posted By: Jeoob
Date Posted: 17 Feb 2021 at 4:53pm
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Did you ever find a fix to the problem? I?™m in the same boat... just wanted to switch my case
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