AMD Motherboards - Windows Install Frozen, New Build, B450 Pro4, SSD

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Windows Install Frozen, New Build, B450 Pro4, SSD

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=11636
Printed Date: 13 May 2024 at 8:40am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Windows Install Frozen, New Build, B450 Pro4, SSD

Posted By: sk101
Subject: Windows Install Frozen, New Build, B450 Pro4, SSD
Date Posted: 11 Jun 2019 at 7:09pm

Need some help please, Im struggling to install windows 10...
Clean install, brand new build: B450 Pro4, Ryzen 3 2200g, Toshiba SSD, Corsair 2x8gb ram.
Installing Win10 via usb I got to "Where do you want to install windows".
There was only one option (something like drive 0, partition1).
I think I clicked "Format", the hour glass came up and then nothing for 3 hours.
I had a look online and saw some other cases of windows 10 installations stalling on ssd so switched off power.
Tried to restart installation, got the windows logo up, then bios options then black screen.
I can get into Bios.
Any advice most welcome!
Thanks for looking.
Sam

Replies:

Posted By: xhue
Date Posted: 11 Jun 2019 at 7:20pm

Check all your cabling and connectors, especially the SSD ones.

Check RAM seating too.

Clear CMOS, reboot. Update BIOS, reboot and clear CMOS again.

Try installing Win 10 again. It's always good to download the latest Win 10 from Microsoft's tool.

Posted By: sk101
Date Posted: 11 Jun 2019 at 7:43pm

thanks for swift reply - it was a loose ssd sata cable - install now progressing, have a great day